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Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with
excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its
broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class,
religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin and physical ability. Seattle
University strives to be a welcome, open and safe campus climate for all who learn, live and work at Seattle University.
Benefits at
a Glance Consistent with its fundamental Jesuit values, Seattle University offers a wide range of benefits designed to care for the whole
person. Choose from three different medical plans, a dental, and vision insurance programs. Protect your income with life, short &
long-term disability coverage, and plan for your future with an 8% employer contribution for retirement benefits. You may also take
advantage of 100% paid tuition benefits for the employee and dependents, a subsidized transportation benefit, a wellness program with an
onsite fitness facility, and a wide variety of campus events. Enjoy a generous holiday schedule, including a paid Holiday break closure in
December, vacation and paid sick leave, and paid community service leave. For more information explore the Benefits website at: https://www.seattleu.edu/hr/benefits/ Position
Description
Under the direction of the Associate Provost & Dean of Admissions, the Senior Associate Director of Admissions
Operations develops and oversees admissions systems, evaluation of applications and transfer credit, application processing, procedures, and
work flows specific to inquiry management and the processing of Undergraduate Admissions applications and supporting documents.
Undergraduate Admissions lead in the ongoing usage of the CRM to achieve enrollment objectives. Serves as the designated point person for
undergraduate admissions on technical matters related to the Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP)
systems Responsible for training and supporting internal staff on processing procedures, including trouble shooting, problem solving and
scheduling additional assistance in order to meet deadlines and keep our processing timelines on track.
Systems Operations
Management and Supervisor- 40%
Serves as the primary contact on technical matters involving the CRM, ERP and Imaging
System as they relate to UG Admissions. Manages individual system account access and provides relevant CRM training to Admissions staff and
any campus partners involved in the Admissions process. UG Admissions lead in the ongoing usage of the CRM to achieve enrollment
objectives. Manages daily operations as they pertain to Operations Staff and execution of internal admissions processes, including
application updates, record entry, and integration with outside vendors, including the Common Application and Technolutions Slate. In
collaboration with IT, responsible for testing and auditing internal applications, scholarship assignment, student records and admissions
decisions for accuracy and completeness. Works closely with colleagues within the Enrollment Services Division to create procedures for a
seamless transition between applicant stages to matriculation. Supervises and supports six Admissions staff members and coordinates
necessary coverage to meet all processing timelines. Serves as liaison between Undergraduate Admissions and the Office of Information
Technology, Institutional Research, and the Registrar’s office.
Admission Evaluation 40%
Oversees
the evaluations team, consisting of three evaluators who are responsible for the screening of admissions applications for prerequisite
coursework, evaluating and articulating transfer coursework. Provides guidance, training, and oversight for complex evaluation and
articulation questions. Stays up-to-date on current trends in managing transfer credit, mapping coursework to curriculum, and means for
better communicating the complex requirements transfer students must meet when enrolling at Seattle University. Coordinates and liaises with
academic programs, the Registrar’s Office, and other campus units that have a stake in course evaluation and articulation. The Senior
Associate will lead problem solving oriented discussions focused on better access for transfer students. Leads the management of all
technology related to evaluation and articulation including the Slate CRM, Colleague ERP, TES, and related systems.
New
Student Processes : 10%
Is a key collaborator in assisting Orientation Programs and other campus units involved with
orienting new students to Seattle University. Collaboration includes managing new student checklists, providing data links and integrations
with related systems, and collaborating in the development of outstanding enrollment processes for new students.
Admissions Review and Counseling: 10%
Evaluates applications, interviews students, handles ongoing telephone and
e-mail communications; plans and manages own extensive domestic and international fall travel schedule as part of freshman and international
recruitment outreach. Marginal Job Functions Participates in Admissions Office planning and on-campus recruitment activities. Other duties
as assigned.
