Nordstrom Inc Hiring for Front of House Sr – Jeannie’s – New York City Job at New York, NY Full Time

Job Description

The Front of House Sr role provides exceptional customer service in a fast-paced environment by delivering on a variety of front of house tasks. As a Lead, this role ensures that front of house functions run smoothly when no manager is present.

A day in the life…

• Be knowledgeable and enthusiastic about the restaurant’s menu and products
• Support front of house areas of the restaurant through a variety of tasks including but not limited to:
  • Seating customers
  • Answering telephones
  • Cashiering
  • Rolling silverware
  • Brewing coffee and tea
  • Support and processing to go and 3rd party deliver food orders
  • Support food expediting and soup service
  • Stock, organize and maintain retail displays, food cases, and stations
  • Assist with bussing
  • Support ongoing table maintenance and restaurant cleaning when needed
• As a Front of House Sr, you may support a variety of elevated tasks to ensure consistent daily operations including but not limited to:
  • Ensure breaks happen at the proper times
  • Ensure tasks are accomplished as needed throughout the day
  • Ensure proper service expectations are being followed
  • Acting as Manager in Charge for customer incidents
  • Training new and existing employees on best practices and procedures
  • Food product inventory & ordering
  • Run pre-shift check ins and/or standups
  • Check out team members (checking side work and cleaning duties prior to them going home)
  • Creating & costing specials (food and beverage)

You own this if you have….

• 2+ year experience in food service/hospitality preferred
• The ability to communicate clearly and professionally with customers and coworkers
• Thrived in a fast-paced environment
• Open to working a flexible schedule
• A food handler’s card where required by local or state regulations.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.