Bee’s Plumbing and Heating Hiring for Operations Manager Job at Seattle, WA Full Time

You’re the best and you want to join a team that appreciates you, where you can create your own opportunities.

Who We Are

We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in the Puget Sound Region. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only company that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

What We Do

We are a team of home service experts who go the extra mile to ensure peak performance for your home’s plumbing and heating systems.

The Big Task

You will build and lead an ideal service department with the best in the business working with you. You will facilitate training and coach our service technicians on developing customer rapport and optimizing service calls.

Key Sub Tasks

• Recruit, hire, train and improve the field technicians.
• Work with the dispatch department to make sure the right technician goes to the right job.
• Bring more energy than you take, because you will set the tone every day for the entire department.
• Inspire technicians to hit their goals.
• Train, develop and hold your team accountable to exceptional performance standards.
• Conduct weekly and as needed trainings with technicians to develop their service skills.
• Show technicians how to establish customer rapport to sell the right products and services.
• Understand sales criteria and hold your team to exceed revenue goals.
• Monitor performance of field technicians and advise them on how to improve.
• Conduct ride alongs with service technicians and debrief with them afterward.

Desired Skills and Experience

• If you can achieve the above and you find it fun and challenging – you have just the right amount.
• Prior experience as a technician would be helpful and we would prefer someone with some management experience.
• Possess the ability to inspire both personal and professional growth in our team members.
• Ability to provide unparalleled customer satisfaction.
• Ability to drive team performance to achieve all business goals and objectives.
• Be detail oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.
• Be proficient using a computer and Microsoft Office applications (Excel, Word & PowerPoint).

What We Offer

• Our top performers are among the highest paid in the Puget Sound Region.
• Medical Insurance for you and your family- Includes health, dental, & vision.
• Simple IRA with a company match
• A family. This is last on the list because it’s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Bee’s Plumbing and Heating.

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Bee’s Plumbing by visiting beesplumbingandheating.com and checking out our reviews online. When you’re ready, please email your resumes to the link to apply for this position.

Job Type: Full-time

Pay: $80,000.00 – $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

Application Question(s):

• What is your desired start date?
• What is your desired starting salary?

Work Location: One location