Job Description
JOB INFORMATION
This is a permanent, full-time position with the Local Government Health Insurance Board, a state agency located in Montgomery, Alabama that administers a group health insurance program covering local government entities throughout the state. This involves support work providing customer service in various ways to members and units related to their health insurance needs.
MINIMUM REQUIREMENT
High School Diploma.
RESPONSIBILITIES
Assist in all aspects of enrollment and eligibility administration of the health plan or providing customer service to units and members in regard to LGHIB operations or plan benefits
Assist in all aspects of member services
JOB DUTIES
The following are specific job duties required of a Service Representative I:
Answer telephone calls from members and units regarding eligibility and enrollment
Input LGHIP enrollment information, cancellations, address changes, etc. into the LGHIP system
Enter debits and credits into the LGHIP supplemental billing
Set up the COBRA accounts for new subscribers and cancel COBRA accounts when requested
Review LGHIP enrollments, cancellations, etc. and request any documentation needed to complete the process
Communicate with and resolve problems of local government officials, payroll/insurance clerks, subscribers, etc.
Perform duties for scanning and indexing subscriber files and unit files in ImageQuest;
Printing and mailing daily wellness screenings
Answering wellness phone calls and responding to emails regarding the wellness program;
Assisting callers and providing good customer service to members and units
Logging screening events into the wellness schedule system
Entering member wellness screenings into the wellness computer system
Perform duties for scanning and indexing subscriber files and unit files in ImageQuest
Preparing and mailing the advertising and informational packets prior to upcoming screening events
Updating unit information in the wellness system based on unit changes communicated by the enrollments department.
Preparing and mailing pharmacy screening materials
Reconciling and verifying screening event participation
Performs other duties as assigned
The Local Government Health Insurance Board is an Equal Opportunity Employer.
Recruitment Information Recruitment Number 2022-65 – The immediate vacancy is located at the Oahu Community Correctional Center. THIS JOB POSTING...
Apply For This JobPosition Information Working Title of Vacant Position Toll Collection Assistant Supervisor Job Type Full Time Posting Type City Employees Only...
Apply For This JobOur mission is simply stated: ERS offers competitive benefits to enhance the lives of its members. Each team member across...
Apply For This JobRecruitment Information Recruitment Number 23-0740 The immediate vacancy is with the Department of Public Safety and located at the Oahu...
Apply For This JobHOUSING AUTHORITY OF THE CITY OF EUFAULA, ALABAMA Receptionist BASIC FUNCTION: Under the direct supervision of Executive Director and Compliance...
Apply For This JobJob SummaryMake an impact: Do you like making a difference in people’s lives? Are you a multi-tasker? Do you have...
Apply For This Job