ESSENTIAL JOB FUNCTIONS/DUTIES & RESPONSIBILITIES: The duties listed below include, but are not limited to, the various types of work that may be performed by individuals in this classification. Any of the following duties may be performed. All employees are expected to maintain job proficiency by completing relevant position specific training, and pursuing available and approved professional development opportunities; maintain work area in a clean and orderly manner; maintain regular job attendance and adherence to working hours; follow all City policies; follow all established safety rules and procedures.
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Provide information to patrons regarding library procedures and programs.
Perform various circulation duties, including user registration, resolution of overdue problems, materials check out and check in, checking returned materials for damage, and processing new materials.
Attend monthly staff meetings.
Exhibit excellent customer service skills by interacting with the public in a positive, helpful manner.
Direct customers to appropriate materials and sources, including interlibrary loan service.
Provide readers advisory and reference services.
Make recommendations for purchase of materials and evaluation of library collection.
Support the Library Services in the planning and execution of library programs, special events, and library tours.
Assist patrons in the operation of library equipment, including computers, online catalog, self-service print/fax/copy machines, etc.
Develop and sustain positive, cooperative, team-oriented working relationships with supervisor, coworkers, ancillary staff, and the public.
Ensure building security.
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