Contacts delinquent account holders to make field collection of overdue water and sewer payments; explains and enforces departmental billing, payment and collection policies and procedures to new and delinquent customers; and performs other related duties as required.
Additional Job Information
At time of application, you must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment.
1) Only ONLINE applications will be accepted.
Applications must be submitted online by JULY 7, 2022, 11:59 p.m., Hawaii Standard Time (HST) to be accepted.
2) Paper applications will NOT be accepted.
Important Notice:
Some notifications will be sent via e-mail. You are responsible for monitoring instructions and correspondence from this office by checking your email account in a timely manner. To ensure proper delivery, please make sure you:
There are two vacancies with the Honolulu Board of Water Supply, Customer Care Division. These positions will be filled on a temporary (limited-term) basis with the possibility of extension. List may be used to fill future vacancies in this and/or other departments.
Minimum Qualification Requirements
EDUCATION REQUIREMENT:
Equivalent to graduation from high school. Responsible work experience that demonstrated the ability to perform the essential functions of the job may be substituted for education.
EXPERIENCE REQUIREMENT:
Two years of general office experience, one of which shall have been involved in public contact work.
Such experience must have demonstrated knowledge of office practices and procedures; and the ability to understand and explain pertinent policies, rules and regulations; meet and deal tactfully and effectively with the public; and maintain effective working relationships with others.
License Requirement: Valid driver’s license (Type 3/automobile) prior to appointment.
Examination Process
EDUCATION AND EXPERIENCE EVALUATION: In addition to meeting the above minimum qualifications, your application will be further evaluated. Your score will be based on the quality, quantity, and/or recency of your education and experience.
EXAMINATION WEIGHT:
Education and Experience Evaluation . . . . . . . . . . . . . . . . 100%
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