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Job Description
Title: Licensed Account Manager – HOURLYCore Responsibilities:Provide best in class customer support to our client base. Produce new lines of Property/Casualty business after fully licensed and appointed.Principal Accountabilities:
- Receive policy questions from clients and respond effectively while providing a positive customer experience with timely resolution
- Identify potential additional lines of business with existing clients
- Provide quotes to prospective clients and bind coverage
- Document all client interactions within CRM
- Monitor, research, and resolve late/overdue payments
- Resolve complex client issues to ensure a positive customer experience
- Research and resolve billing questions
- Monitory and champion delinquency tracking and resolution
Qualifications:
- PEOPLE PERSON – ABILITY TO EMPATHIZE – SOLUTION MINDSET
- Excellent oral and written communication skills
- Keyboard skills of 45 WPM
- Computer knowledge
- Exceptional organizational skills
- Motivated, self-starter
- State Property and Casualty licenses or obtain within 30 days
Job Type: Full-timePay: $16.00 – $18.00 per hourBenefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
- Commission pay
License/Certification:
- Property/Casualty Producer License (Preferred)
- Life Insurance License (Preferred)
Work Location: One location
