We’re looking for a Restaurant Supervisor who will help drive our team to success! This person will have an opportunity to be a great leader in our restaurant and coffee shop. We need a person who has a desire to grow, and a positive, professional attitude.
What you will be doing
Assist Banquets manager, and F&B Managers in the operation of the coffee shop and restaurant.
Help with training and supervising of outlet staff.
Maintain outlet scheduling and payroll.
Organizing and conduct pre-shift and departmental meetings, communicating pertinent information to the staff, such as house count, daily specials, promotions, and menu changes.
Meet and greet guests as they arrive, escort them to their table, and present menus.
Answer telephones in a clear voice, coordinate and document reservations.
Maintain communication with all departments and attend relevant meetings. Participate in marketing efforts of restaurants, assist in creating menus, survey competition and report food trends.
Monitor product quality and guest satisfaction in restaurant. Ensure that food quality is consistent, appealing, and prepared to guest specifications. Interact with guests to obtain feedback on quality of service and food in outlet.
Maintain profitability of outlet to support overall hotel operations. Control payroll and equipment costs (minimizing loss and misuse). Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies and stocking shelves. Ensure maintenance of equipment by calling for repairs and training staff on proper use.
Support the entire Food and Beverage operation including supervising other areas if necessary, handling special projects, running promotions, handling public relations and marketing.
Who this job will appeal to
Positive and upbeat people with a desire to grow in the hotel industry.
Knowledge, Skills & Abilities
Previous supervisor experience required
Thorough knowledge of food outlet operations including foods, supervisory aspects, service techniques, and guest interaction.
Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
Eoe/M/F/D/V
Salary: $20.00 per hour
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
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