Manager, Endpoint Operations and Policy Management (Remote-Eligible)
Do you love building and pioneering in the cyber security space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you’ll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking a Cyber Technical Manager, who is passionate about Cyber Security Development.
What You’ll Do:
Be a product leader in the Cyber Security Endpoint Operations and Policy Service to deliver on day-to-day commitments.
Write playbooks for incident responders
Support audit responses and investigations
Track and report key performance indicators and metrics
Identify gaps in controls, processes, systems and recommend solutions
Lead team to apply technical skills to recommend, implement, support, improve, and operate information protection technologies
Communicate deep technical security threat & operations awareness across the Cyber division, to include Sr. Leadership (Director and Sr. Director Levels)
Provide project updates to leadership in various project meetings
Provide Subject Matter Expertise on Endpoint Security Technologies including the design, configuration, integration and deployment of enterprise security tools.
Enhance and maintain endpoint security platforms and processes including Anti-Virus, Anti Malware, Application Control, Encryption, EDR, IPS / IDS, Firewall and SysLog
Assess overall security posture of the endpoint environment including security event detection, triage and threat analysis
Research and analyze emerging technologies that enhance security capabilities and support current and future business objectives. Contribute to enterprise technology evaluations and roadmap discussions
Assess existing security technologies to establish opportunities for improved endpoint protection controls. Ensure security solutions, policies and procedures are sufficient to meet and respond to threats to our data and endpoint infrastructure. Recommend and provide technical support processes, metrics and SLAs.
Create and Deliver reports pertaining to endpoint security and compliance
Support and document the implementation of approved endpoint security software and infrastructure components. Oversee projects from inception to closure ensuring they are completed according to business requirements and stakeholder standards.
Ensure compliance with corporate Governance, Security-Risk and Audit policies, procedures, and best practices.
Perform continuous mentorship and development of junior staff members. Be a point of contact for escalation and engagement.
Develop technical documentation, policies, and procedures for endpoint security application use and support. Communicate technical standards to Information Technology teams and junior team members.
May be required to participate in on call rotations
Capital One is open to hiring a Remote Employee for this opportunity.
Basic Qualifications:
High School Diploma, GED or Equivalent Certification
At least 5 years of experience in Information Security in an enterprise environment
At least 2 years experience with governance frameworks to include: ITIL, NIST or MITRE ATT&CK
At least 2 years experience with host or networked based attack methodologies
At least 2 years of experience as a technical project lead and primary support role
At least 1 year experience with cloud computing (AWS, Microsoft Azure or Google Cloud)
At least 1 year experience in scripting languages (Python, Shell or JavaScript)
Preferred Qualifications:
Bachelor’s Degree in Computer Science or Engineering
3+ years of Endpoint Security Technologies and Solutions to include Anti-Virus, Anti Malware, Application Control, Endpoint Encryption, Mobile Device Management or SysLog
2+ years of Security Technologies from Crowdstrike, McAfee, Microsoft or OSQuery
2+ years of experience in compliance with PCI and SOX
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One’s recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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