State of Arizona Hiring for TRAINING MANAGER Job at Phoenix, AZ Full Time

The Department of Economic Security is seeking an experienced and highly motivated individual to join our team as the Training Manager with the Office of Professional Development for the Division of Benefits and Medical Eligibility (DBME). The DBME Training Manager is responsible for managing the personnel, day-to-day functions, and strategic planning for the development and delivery of DBME/FAA training. This position will report directly to the OPD Training Administrator.

This position provides critical support to the agency by managing the administration of the Learning and Development needs for the programmatic and systems training and education critical to the DES goal of helping the Arizona families we serve to move towards self-sufficiency.

• Provide ongoing training to all levels of staff, which impacts the statewide delivery of Medical Assistance, Nutrition Assistance, and TANF to Arizona families.
• Manage all aspects of corporate training and other employee development activities for DBME/FAA including supervising employees.
• Manage training projects.
• Coordinate with business partners and customers (internal and external) to meet organizational training needs.
• Delivery of content.
• Audit and evaluate training to ensure standards are adhered to and products have an impact.
• Coach training delivery professionals within the agency.
• Produce reports, inclusive of training compliance.
• Manage training-related technology such as learning management systems and CBT authoring applications.
• Working knowledge of virtual learning platforms.

• Knowledge of Adult Leaming principles.
• Knowledge of evaluations (Phillips ROI Model preferred).
• Knowledge of customer service and communication principles.
• Skill in providing effective supervision.
• Skill in utilizing computer software products (Google Suite and Workspace).
• Skill in demonstrating oral and written communication.
• Skill in management systems, evaluation, and reporting.
• Ability to maintain effectiveness during periods of change.
• Ability to manage one’s time and resources to ensure that work is completed efficiently.
• Ability to build effective teams, and mentor and coach staff.

• Bachelor’s degree or higher in an applicable subject area such as Human Resource Development, Adult Education, Psychology, English, Instructional Design, e-Learning, or a similar field.
• Five years of experience managing personnel and training functions.
• Three years of experience training adult learners.
• Three years of experience with instructional design.
• Three years of experience in development and delivery.

• Successfully complete the Electronic Employment Eligibility Verification Program (E Verify), applicable to all newly hired state employees.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• The position will require the possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record check, must maintain acceptable driving records, and must complete any driver training (see Arizona Administrative Code R2-l 0-207.12). Individuals may be required to use their personal motor vehicle.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State-sponsored retirement contribution plan, and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines, and effective dates.

Apply through azstatejobs.azdoa.gov. For questions about this career opportunity, please call Rose lbe at (928) 225-4382 or email [email protected].

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (928) 225-4382. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer