The incumbent will be part of the HRIS group and a primary functional team member of the Workday HCM support team. This is a significant customer-facing role requiring organization and the ability to work hands-on at all levels within Navient. This position will partner with Human Resources Subject Matter Experts to ensure technology change request and enhancements are properly documented, resourced, and on-time.
This role will also require support for production issues including troubleshooting interfaces between various internal and external databases, and auditing of employee and transactional data for accuracy. Co-lead system implementations and upgrades, development of integrations to new or existing external or internal touchpoints, HCM systems, and provide ad hoc management reporting as needed.
Essential Job Functions
1. System Integration & Support
2. Business Process Analysis and Optimization
3. System Enhancements and Functionality Implementation
4. Project Management
5. Analyses / Reporting
6. Production Support
Minimum Requirements
Preferred Requirements
All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.
Navient is a drug free workplace.
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