** July 2023 – 3.08% increase to base pay (0.33% Across-the-Board + 2.75% Market Increase)
** July 2024 – 3.08% increase to base pay (0.33% Across-the-Board + 2.75% Market Increase)
Click here for the Human Services Specialist job description, including qualifying education and/or experience, working conditions, etc.
IDEAL CANDIDATE
Human Services Specialists work takes place in a fast-paced office environment that involves carrying a high number of client cases, interacting daily and in-person with clients, and daily and frequent use of computers utilizing a variety of electronic systems to complete tasks. Incumbents are required to multi-task, be highly organized, and be adaptable to regular changes to workload, tasks, and computer systems. Some positions may be assigned to travel to outside agencies, medical facilities, and the homes of customers. Incumbents occasionally have difficult interactions with individuals who may be ill, homeless, or under the influence of alcohol or drugs.
The ideal candidate for this position possesses the following qualifications:
MINIMUM QUALIFICATIONS
Previous education or experience must have included demonstrating knowledge of the basic operation and use of computers using a windows-type operating system.
Note: The possession of an associate’s degree or the successful completion of two (2) years of coursework from an accredited U.S. college or university, or a certified foreign studies equivalency will substitute for the experience requirement stated above.
Individuals possessing bilingual language skills especially in Spanish, Arabic, Farsi, Vietnamese, or Somali are encouraged to apply. If you wish to be considered for bilingual positions, you MUST indicate languages in which you are fluent in the Agency Wide Questions section of your application.
The Department of Human Resources removes personally identifiable information from all recruitments. This practice, called Blind Applicant Screening, hides a candidate’s personal information that could influence or bias a hiring decision. Personal information includes name, phone number, address, gender, age and race. This process helps contribute to a fair and equitable selection process leading to a more diverse and inclusive workforce.
The most highly qualified candidates, based on the evaluation results, will be referred for an interview. Be sure to include your experience in meeting the minimum requirements in both the Work Experience section and the Supplemental Questionnaire section of the Application.
Resumes will not be accepted in lieu of the application Work History and/or supplemental questionnaire.
HIRING TIMELINE AND DATES
The timeline for this recruitment is outlined below.
If you are not selected for this interview process, you may have the opportunity to compete for future vacancies.
CONDITION OF EMPLOYMENT
As part of the County of San Diego’s pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position. Note: Current County employees may be excluded from this process.
Employees who work at County locations subject to the California Department of Public Health State Public Health Officer order are required to be fully vaccinated. In addition, booster-eligible employees must receive their booster by March 1, 2022, or within 15 days of becoming eligible for a booster if they are not eligible as of March 1, 2022. If there are CDPH date changes for Booster compliance, employees must come into compliance in accordance with that date.
If unvaccinated or not fully vaccinated (including booster), employees in some locations covered by the Public Health Officer Orders who remain in the workplace may be eligible for an accommodation.
EVALUATION
The names of qualified candidates will be placed on a two (2) month employment list based on information provided on the supplemental application form.
Please be advised that 100% of your final score will be determined by the responses you provide on the Supplemental Questionnaire. The information you provide may be subject to verification at time of interview.
Selected candidates that are successful through the interview process will go through an in-house training and must pass each step of the training to be assigned as Human Services Specialists.
Note: Reasonable accommodation may be made to enable a qualified individual with a disability to perform the essential functions of a job, on a case-by-case basis.
As an employer of over 19,000 employees, the County of San Diego is an organization committed to veteran hiring, retention, and professional development. We recognize the contributions and sacrifices made by our veterans and value the unique expertise and leadership qualities they bring to our workforce. We strive to provide veterans with the resources and tools necessary to maximize their employment opportunities, and to
assist veterans with their transition into civilian life by applying the valuable skills, knowledge and training acquired in service to positions and career paths at all levels within our large organization. Click on the resource links below to learn more about how the County of San Diego supports its veterans.
Veteran’s Preference Policy The County of San Diego offers preferential credits for military service to assist qualified applicants in transitioning from military to civilian careers with the County of San Diego.
Military Skills Translator Do you need assistance translating your military experience into civilian experience? This tool can help!
The County of San Diego and its employees embrace the vision of: a just, sustainable, and resilient future for all. Our values include: integrity, equity, access, belonging, excellence, and sustainability. Each of which are infused throughout our operations. While also embracing a mission of strengthening our communities with innovative, inclusive, and data driven services through a skilled and supported workforce. Click here for more information on our Strategic Plan (sandiegocounty.gov) as well as our commitment to serve everyone, to build a Framework for the Future that will create a County that works for all.
The County of San Diego is committed to valuing diversity and practicing inclusion because our diverse workforce is our greatest asset and our customers are our number one priority.
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Do you have at least two (2) years of full-time experience performing public contact work on a daily basis, which must have included:
1) Interviewing persons AND performing general clerical duties; OR,
2) Providing direct delivery of human services to clients; OR,
3) Processing documents related to personal or financial histories of clients or members of the public.
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(Note: Experience in the specified areas must be a PRIMARY function of your job to qualify and be performed for at least 50% of the time in order to qualify):
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Please attach a copy of your transcript, diploma, or US Equivalency report to your application.
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**Please be advised that the hiring department may ask you to demonstrate your skills in this area as part of the selection process.**
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**Please be advised that the hiring department may ask you to demonstrate your skills in this area as part of the selection process.**
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**Please be advised that the hiring department may ask you to demonstrate your skills in this area as part of the selection process.**
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* Required Question
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