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Job Description
The Transportation Supervisor will assist the Transportation Manager with the supervision and coordination of transportation team members. The Transportation Supervisor will effectively and efficiently handle customer service complaints and concerns. They will also be responsible to comply with federal, state, company policies, local laws, transportation programs and regulations.
SCHEDULE
Sunday 8am-5pm
Monday-Thursday 3pm-Midnight
(Friday and Saturdays off!)
RESPONSIBILITIES AND DUTIES
Assist Transportation Manager in leading the Transportation TeamLeadership:
Train, coach and counsel team members
Handle all driver concerns in Manager’s absence
Assist with annual performance appraisals
Make recommendations to Manager for pay increases
Attend and participate in annual Leadership & Development training sessions
Assist with coordinating safety/team/quarterly meetings
Reporting/Budget:
Assist with all transportation generated reports
Contribute to development of annual department budget preparation for Director-Supply Chain Center review and approval
Routing, Scheduling, Hours of Service, and Maintenance:
Assist in weekly scheduling of driver routes and re-routing as necessary to ensure route coverage
Conduct route analysis and recommend saving opportunities to Manager
Monitor driver hours of service via onboard system
Conduct route observations to ensure Drivers are safely performing their duties as required by company and DOT standards (The numbers of observations per period are determined by the number of drivers at the SCC)
Perform payroll duties when necessary and review driver payroll for accuracy
Assist in monitoring mis-deliveries, and make recommendations to Manager on avoidance strategies
Assist in maintenance of driver qualification file
Assist in the scheduling of truck maintenance and maintaining fleet image
Assist in accident investigations
Assist other supply chain centers when called upon
Assist Transportation Manager with truck leasing meetings to ensure PM’s are met to Domino’s standard and repairs are completed timely
Perform other duties as assigned by Manager and/or Director
Customer Relations:
Assist in answering Slice of Pie complaints
Maintain positive customer relationships
Customer Surveys
As needed, if qualified, drive company commercial vehicle or straight truck for deliveries or to leasing company for service/maintenance, and on occasion work the yard
Qualifications
Physical Requirements
Must be able to lift up to 50 lbs., perform heavy pushing/pulling of product, work in varied conditions both indoors/outdoors, including refrigerated conditions [33-38 degrees], and work in environment with exposure to loud machinery, when necessary
Additional Information
Domino’s offers:
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