Job Description Call Center Sales Analyst Location Hybrid remote in Richmond, VA :
At Journey Health & Lifestyle, we are building a trusted brand and a dynamic, high growth direct-to-consumer healthcare products company. Our mission is to help seniors live healthier, more comfortable, active, and connected lives by providing them premium, innovative products and services. In 2022 and 2023, Journey Health & Lifestyle was named a Top Workplace for employees in the Richmond area.
Journey is seeking a Call Center Sales Analyst specializing in CRM optimization, telephony platforms, and sales analysis. Through knowledge of call center systems, such as CRM and telephony platforms, the Call Center Sales Analyst will analyze data to optimize internal reporting, provide actionable insights to sales leadership to improve decision-making, increase the company’s understanding of our customer, and improve business processes through data-informed problem-solving. The role demands a unique blend of analytical, project management, and problem-solving skills.
Responsibilities:
Qualifications:
We offer full benefits to include a hybrid work schedule, medical, dental, vision, FSA, HSA, life insurance, short/long term disability and a wages on demand program. You receive 3 weeks of vacation in your first year, paid holidays, and a personal day.
Journey is an equal opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating a workplace where everyone feels welcome and respected. We encourage qualified applicants from all backgrounds to apply.
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