Are you passionate about making a difference in the lives of individuals and families facing homelessness? Do you thrive in a role that provides excellent customer service and accurate information in a professional and knowledgeable manner in-person and over the phone? If so, the Council for the Homeless (CFTH) is seeking a dynamic, dedicated, and compassionate Program Coordinator to join our team and play a crucial role in transforming lives.
CFTH operates the Housing Solutions Center (HSC), our community’s one-stop access point for over 40 housing assistance programs, including emergency shelter, homelessness prevention, and programs designed for specific populations such as families or unaccompanied youth. The Program Coordinator assists all HSC programs, is responsible for welcoming all visitors to the HSC lobby and callers to the HSC during open hours. This position collaborates with program staff to identify and create policies and procedures to fill gaps in the coordinated assessment process. Using a strengths-based, trauma-informed lens the position will conduct housing assessments over the phone or in person, answer the Housing Hotline, support lobby guidelines, assist in scheduling appointments for participants and staff, and address in-person and telephone questions in an accurate and efficient manner.
Your skills and experience will support our mission as you:
Pay and Benefits
Requirements
Preferred Experience
A cover letter and resume are required when applying for this position. For more information on the Council for the Homeless please visit our website at www.councilforthehomeless.org. Please note, those candidates deemed to best match our requirements will be contacted for an interview. We do not discuss application status during the selection process. Applications will be reviewed as they come in.
The VHA provides equal employment opportunities to all employees and applications for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as covered veteran in accordance with federal, state, and local laws.
Pay and Benefits
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