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Typical responsibilities:
Basic Qualifications:
We seek to be a community of learners who grow personally and professionally in pursuit of our mission to improve the financial lives of firefighters and their families.
For over 85 years, we have worked to create trusting relationships with our fire family. The bonds we build are the foundation of our credit union. As the largest, exclusive firefighter credit union in the nation with $1.8B in assets, we serve over fifty thousand members in more than seven hundred fire departments.
Our national expansion vision aims to make our outstanding value proposition available to firefighters in all states while we continue to set the leading-edge standard for the customer service experience among all financial institutions as measured by the Net Promoter Score (NPS).
You will be joining a financially healthy organization on the move. We are excited that our growth as an organization creates development and career opportunities for each of our internal team members while offering a competitive compensation and benefit package.
We want to hear from you if you have a passion for helping those who serve others, a curiosity to grow personally and professionally, and a desire to contribute to our continued evolution.
We have an immediate opening for a Branch Manager (Regional Office Manager) to join our team to oversee our Tempe branch!
Typical responsibilities:
- Manage regional office operations.
- Train, coach, supervise, and performance manage regional office employees.
- Promote membership expansion by networking with local fire stations, unions, professional firefighter organizations, and attending events where brand exposure is optimal.
- Recommend FFCU financial products and services to members to meet individual consumer needs.
- Build member relationships by assisting members with obtaining, interpreting, and utilizing financial information to plan for and achieve goals.
Basic Qualifications:
- Bachelor’s degree in Business, Finance, Accounting, Economics, or a related field, or an equivalent combination of education and experience.
- Experience with sales and operations at a financial institution.
Firefighters First Federal Credit Union is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at [email protected] or 323-550-2214.
