The Arlington of Naples Hiring for Director of Human Resources Job at Naples, FL Full Time

PURPOSE OF POSITION:

Directly responsible for the overall administration, organization, implementation, coordination and evaluation of the human resources department and all activities, such as employment, compensation, labor relations, benefits, and employee services.

CORE COMPETENCIES:

Mission

Promotes the Mission, Image, and Values of Lutheran Life Communities by exhibiting professional and ethical work practices.

Customer Service

Provides high standards of customer service by demonstrating the following:

• Ownership-Taking ownership of the customer experience by acknowledging and completing each customer interaction 100% of the time.
• Communication-Greeting everyone with a smile, asking questions to accurately identify customer needs, follow through on requests, and ensure customers are happy with the results.
• Environment-Promoting a positive customer service experience by maintaining a clean work environment, wearing proper uniform or attire, required ID badge, and appropriate grooming.
• Service Recovery-Working quickly to resolve customer concerns by taking ownership of the problem and solving the problem within 24 hours.

Attendance

Provides services by being on the job, on time, and as scheduled.

Training & Development

Attends and participates in in-service educational classes and on the job training programs as directed.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Plans, directs, and coordinates the efforts of the human resources department and activities to ensure the appropriate use of resources to meet organizational needs. Provide services to other departments in accordance with the overall organizational strategic goals by performing the following:

Plans, Directs, And Coordinates HR Activities:

• Develops and aligns human resources budget with organizational strategic goals and monitors financial outcomes.
• Oversees management of human resources activities such as recruitment, performance review, benefits, employee relations, special events and resolves problems requiring senior management intervention.
• Ensures compliance with local, state, and federal laws and regulations, such as EEO, FLSA, ERISA, COBRA, ADA, unemployment, workers compensation and FMLA.
• Oversees administration of compensation and benefit programs to ensure effectiveness, compliance, and equity within organization.
• Recommend new approaches to effect continual improvements in efficiency of department and services performed.
• Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations.
• Provides day-to-day performance management guidance to front-line management (coaching, counseling, career development, disciplinary actions).
• Works closely with management and employees to improve work relationships, build morale, increase productivity and retention.

Policies:

Continuously monitor, update, and maintain policies and practices in all areas of human resources management. – Provides HR Policy guidance and interpretation to employees and management.

Legal Matters:

Provides counsel and handles legal matters within the domain of human resources responsibilities.

• Works directly with supervisors and managers to assist them in carrying out their responsibilities as related to employee matters.
• Advises management in appropriate resolution of employee relations’ issues.
• Consults with Senior VP and legal Counsel as needed.

Develop & Oversee Staff Training:

Develop, present, or oversees staff training or informational sessions in following areas:

• Interviewing, hiring, terminations, promotions, performance management, harassment, and diversity awareness for management personnel.
• New or revised policies and practices, new governmental regulations.
• Coordinates and oversees New Hire Orientation.

Compensation Program:

Works with the Compensation Manager in the administration of salary compensation program, employee health benefits, retirement benefits plans, and workers compensation by performing the following:

• Administers performance review program to ensure effectiveness, compliance, and equity within organization.
• Assists in negotiating, establishing, or maintaining benefits programs such as life, health, dental and disability insurances, pension plans, paid time off plans, leave of absence, and employee assistance programs.

Goal Tracking:

Evaluates reports, decisions, and results of department in relation to established goals. Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.

HR Information Systems:

Directs development and maintenance of human resources information systems by performing the following:

• Implement systems to assure confidentiality and safe storage of employee records in compliance with regulatory requirements.
• Ensures record keeping and reporting requirements are accurate and timely.
• Maintains a comprehensive recording keeping systems for all employees related to personnel and professional development.

Provides Leadership:

Provides leadership and department programs that attract, retain, and motivate employees. Responsible for overseeing the selection and supervision, and performance of employees.

• Implement effective systems to recruit and retain adequate staffing to meet operational needs of the organization.
• Prepares reports and recommends procedures to reduce turnover and increase retention.
• Oversee employee related special events (i.e. recognition, anniversary).
• Identifies, develops, implements, and/or evaluates educational programming for employees in conjunction with other departments.
• Spearheads QI and Employee Satisfaction initiatives.

Laws & Regulations:

Maintain a current knowledge of new laws and regulations in HR Management. Attends and participates in in-service educational classes and on-the-job training programs as directed.

Servanthood Leadership:

Serves as a corporate consultant adhering to the performance expectations and standards as prescribed by the Servanthood Leadership Tenets and Consultant Code of Conduct.

On Time Appraisals:

Evaluates the work performance of each direct report by completing performance appraisals within the established guidelines.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is required to regularly walk and stand; and occasionally stoops; kneels, crouches or crawls, pushes, pulls, lifts, grasps and feels. The employee frequently is required to use manual and finger dexterity and eye-hand coordination when handling office equipment. Requires corrected vision and hearing within normal range. The employee must occasionally lift and/or move up to 20 pounds. Typical business or office environment. The noise level is normally quiet. No occupational exposure to blood, body fluids, communicable diseases or other potentially infectious substances (Category I). Work schedule may include working morning, evening shifts, weekends, and holidays.

EDUCATION & EXPERIENCE:

Bachelor’s degree from four-year college or university; or at least four years related experience and/or training; or equivalent combination of education and experience. At least two years supervisory experience. PHR or SPHR certification preferred. Experience in the development and implementation of policies and procedures related to staff and organization operations. Demonstrated ability to develop and manage budgets. Ability to read, analyze, and interpret complex documents. Ability to apply principles of logic to a wide range of intellectual and practical problems. Ability to deal with a variety of abstract and concrete variables. Strong oral and written communication skills. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors. Ability to respond effectively to the most sensitive inquiries or complaints. Effective team building skills; organizational and staff development. Ability to obtain cooperation and participation of individuals and groups. Possess basic personal computer skills and ability to utilize various software programs. Work schedule may include working mornings, evenings, weekends, and holidays.

Job Type: Full-time

Pay: $70,000.00 – $91,520.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

COVID-19 considerations:
Face masks and COVID tests required – based on county positivity rates

Ability to commute/relocate:

• Naples, FL 34113: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Human resources management: 7 years (Required)

License/Certification:

• Professional In Human Resources (Preferred)

Work Location:

• One location

Work Remotely:

• No