TLD Logistics Hiring For Brokerage Account Manager at Knoxville, TN, United States Full Time

Job Description

An Account Manager will work with a portfolio of customers within TLD Logistics 3PL business. Account Manager will develop, maintain, and grow relationships at various levels within the organizational structure of each customer. Responsibilities will include expanding modes of service and uncovering additional business opportunities within the portfolio of managed accounts.ESSENTIAL FUNCTIONS

• Daily interaction with customer stakeholders
• Ability to maintain and strengthen relationships
• Self-motivated with ability to work in a fast-paced team environment
• Attention to detail and ability to multitask
• Prioritize tasks throughout the day
• Rely on individual critical thinking skills to assist with day-to-day logistics events
• Ensure customer key performance metrics are achieved
• Ability to manage a book of customers to meet 3PL goals
• Ability to negotiate rates on a contractual and spot market basis
• Rely on sense of urgency around time sensitive shipments
• Resolve transportation issues that occur during transit of goods
• Work with capacity team to insure account coverage
• Assisting capacity (as needed) to secure capacity
• Ability to understand and use knowledge of markets to assist customers in understanding marketplace events and disruptions.
• Other responsibilities include scheduling appointments and assisting in tracking and tracing

EDUCATION AND EXPERIENCE REQUIREMENTS

• Associate’s Degree or above
• Experience in logistics/transportation (preferred)
• Competency in Microsoft Office applications
• Excellent geographical knowledge
• Professional organizational, verbal and written skills
• Ability to negotiate and multi-task and detail oriented

Working conditions

• Working conditions are normal for an office environment. Working conditions cover a range of circumstances from weekdays, evening, and weekends.

Physical requirementsIn compliance with the Americans with Disabilities Act, the following have been identified as physical requirements of the job:

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to talk or hear.

• The employee is frequently required to use hands and fingers to handle, reach or feel and manipulate objects or controls. The employee is frequently required to sit or stand for long periods of time, walk distances and climb stairs, as well as stoop, bend, kneel and crouch.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Direct reports*

• No direct reports

Job Type: Full-timeBenefits:

• Health insurance

Education:

• Associate (Preferred)

Experience:

• logistics: 1 year (Preferred)
• Microsoft Office: 1 year (Preferred)

Work Location:

• One location