Newport Healthcare Hiring For Weekend Admissions Coordinator at Irvine, CA  Full Time

Newport Healthcare is a nationwide behavioral healthcare organization dedicated to transforming young lives through evidence-based care. To that end, we have assembled the best teen and young adult mental health treatment staff in the country, and we want you to join us. While our experts guide our clients to sustainable healing, our job is to support our valued staff members, and we do that through offering industry-competitive salaries, career growth and skills expansion, student loan repayment and tuition reimbursement, and a company commitment to diversity, equity, and inclusion, among other advantages. Be part of a team that’s dedicated to providing compassionate care based in authentic connection, mutual respect, and unconditional love-and experience the rewards of making a difference in the lives of young people and their families each and every day.

Empowering Lives. Restoring Families.

Under the supervision of the Director of Admissions and/or Admissions Manager, the Weekend Admissions Coordinator (WAC) is responsible for administering the admission procedures by collecting, organizing, and providing information as well as being an effective resource to the clients’ families ensuring a smooth and organized admissions process. The shift times may vary based on need but will be 10.5 hours in length (including a 30-minute unpaid lunch). The shift days will be Friday, Saturday, Sunday, and Monday. The WAC will carry all responsibilities of a weekday Admissions Coordinator (AC) with an emphasis on completing the Admission Process, resulting in either admission or placement on the Wait List, in under four days. The WAC will also serve as support to ACs whose cases require weekend follow-up. Each new case must have financial/clinical scorecards, Short VOB (e-VOB), and OTPA (completed by WAC if no open slots available by Assessment Specialists). WAC will take both East and West Coast cases.

Answer inbound calls to call center in a professional and courteous manner.
• Follow up on web form submissions.
• Conduct Insurance Verifications.
• Carry an Admissions Caseload of around 20 cases.
• Clearly and accurately explain Newport Academy programs and services to inquirers.
• Conduct pre-admission over-the-phone assessments.
• Ensure proper transfer of cases between Weekend and Weekday ACs.
• Additionally, when not taking new cases, provide support to the Admissions Department, such as (but not limited to):
  • Gathering collateral clinical from outside sources;
  • Preparing Admission Paperwork.
• Complete all necessary documentation in a timely manner to keep electronic records up to date.
• Accurately documents interactions with clients, families, insurance companies, and outside providers.
• Other various clerical, reporting, or Admissions-related tasks.

• Bachelor’s degree required or 4 years experience in behavioral health field.
• Knowledge of behavioral health and insurance verification process.

Newport Healthcare is an Equal Opportunity Employer.

Newport Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.

Newport Healthcare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email [email protected] for assistance.

For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters