About Women By Women Hiring for Telephone Registration/Scheduling Job at Wellesley, MA Full Time

The telephone registration/scheduling position is a key role within our company as you will be the first point of contact with our patients. Candidates must possess the following skills to be successful in this role and to represent About Women By Women:

• Ability to handle multi-line phone system.
• Positive Attitude/Team Mentality.
• Attention to master all details of patient registration, including but not limited to legal name, date of birth, address, phone numbers, insurance information, subscriber information, prior medical records/labs, insurance referrals, prior authorizations and other information as necessary prior to scheduling appointments.
• Ability to keep current with payer trends and work closely with the billing department to ensure seamless transition of care.
• Attention to detail, follow through, patient interaction and the ability to work independently and part of a closely knit team.
• Understanding of how accuracy affects the revenue cycle.
• Reliability and willingness to adapt to payer updates.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Schedule:

• 8 hour shift

COVID-19 considerations:
Patients and staff are screen daily for COVID; masks are mandatory and all CDC recommended safety procedures are followed.

Ability to commute/relocate:

• Wellesley, MA 02481: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location