Summary: The Customer Service Representative is responsible for ensuring all patient orders are distributed to the appropriate department for action. The Customer Service Representative is responsible to refer patients to other agencies when the services are beyond our scope of services. The Customer Service Representative is responsible to ensure operations are executed in a manner, which maximizes effectiveness and efficiency, and complies with all legal and regulatory requirements associated with health care providers. Wage is based on experience.
Essential Duties and Responsibilities:
Include the following, other duties may be assigned
Supervisory Responsibilities (if applicable): N/A
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education, Credentials, Certification, and/or Experience:
Knowledge, Skills, and Abilities:
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