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Full Job Description
RSC Human Resources Supervisor
About This Role
As a strategic partner, the HR Supervisor is responsible for driving the HR department goals and objectives in alignment with the overall goals and objectives of the Retail Support Center. The HR Supervisor serves as a consultant to management on Human Resource related issues. Successful HR Supervisor will act as employee champion and change agent. HR Supervisor assesses and anticipates HR-related needs. Communicating needs proactively to the HR Manager, the HR Supervisor seeks to develop integrated solutions. The HR Supervisor formulates partnerships across the HR function, in both the RSC and Ace Corporate to deliver value added service to management and employees that reflect the business objectives of the organization. The HR Supervisor maintains an effective level of business literacy about the retail support center’s financial position, its goals and objectives and its culture as well as outside trends that may impact the business. Will provide HR supervision and presence for 2nd and 3rd shifts in the retail support center.
What You’ll Do
Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
Consult with Retail Support management to assist in providing HR guidance on 2nd and 3rd shift. Advises management in appropriate resolution of employee relations issues. Consults with HR Manager to ensure solutions comply with policies and laws.
Conducts thorough employee relations investigations and determine and/or recommend the best corrective action for each situation. Consults with HR Manager to ensure solutions comply with polices and laws.
Create a positive employee relations environment which enhances strong employee relations and high-level performance and lead by example.
Conduct New Hire Orientation, 15/30/45-day new hire check-in’s, stay interviews, STOP observations, and round tables for 2nd and 3rd shift employees
Recruiting for exempt and non-exempt roles, as needed
Provide assistance and management of LOA’s and worker’s compensation claims for 2nd and 3rd shift employees.
Demonstrate knowledge of current employment laws and maintains compliance.
Responsible for benefits on the 2nd and 3rd shift including, new hire benefits orientation, life events, open enrollment, 401(k), notifications and Dr’s notes.
Required Skills
Bachelor’s Degree in a related field or equivalent experience.
PHR/SPHR desirable
Minimum 3-5 years progressive HR experience
Ability to multitask and work well in the high-pressured environment.
Excellent communication skills, both oral and written.
Outstanding interpersonal skills, with the ability to create effective relationships throughout the organization with both rank & file as well as upper management.
Successful and demonstrated HR generalist experience with proven track record in compensation practices, organizational development, employee relations, diversity, performance management, federal and state respective employment laws.
Proven presentation and training experience, focus group facilitation
Solid knowledge and experience with investigative / interviewing techniques
Excellent consulting skills
Strong conflict management skills
Develop strong trusting relationships in order to influence, gain support and achieve results.
Effectively envision, develop, and implement new strategies to address business issues.
Compensation Details:
$59000 to $74000
Why should you join our team?
We live our values – W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.
In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:
Semi-Monthly Pay
Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 126% of your target opportunity!)
18 days of vacation immediately available (prorated in the first year) and 9 paid holidays
Comprehensive health coverage (medical, dental, vision and disability) & life insurance benefits for you and your dependents.
Generous 401(k) retirement savings plan with company contributions, averaging 9.6% per year of eligible earnings over the past 5 years
Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review.
Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering our employees opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation.
Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more.
Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events.
Birth/Adoption bonding paid time off
Adoption cost reimbursement
Identity theft protection
- Benefits are provided in compliance with applicable policies.
We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven’t, but we’d like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America’s best kept secrets.
Equal Opportunity Employer
Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
Disclaimer
The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.
This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.
