Ace Relocation Systems Inc Hiring for Sales Operations Manager Job at San Diego, CA Full Time

Reporting to the Chief Revenue Officer, the Manager of Sales Operations & Analytics will work directly with the sales management team to support the Private Client, Commercial, and Corporate sales teams to manage key sales operations functions including developing and maintaining respective territory alignments (where applicable), contract management and administration, lead and referral routing, ensuring proper sales activity reporting, and developing periodic and ad hoc reports to support sales management decision making.

The Sales Operations Manager will be instrumental in developing and implementing new business processes to increase organizational effectiveness.

This person will also work closely with the Marketing team to administer and maintain the sales organizations CRM system (HubSpot).

This role will become proficient at Ace Relocation and Atlas Van Lines proprietary ERP and CRM systems. You will have responsibility for ensuring all changes and updates to these systems, including tariffs, territory assignments, and other actions are completed on-time and accurately.

The role will provide strategic and tactical direction for existing and any future systems.

ESSENTIAL AREAS OF RESPONSIBILITY (include but not limited to):

• Increase sales productivity by overseeing and optimizing the sales funnel
• Own the lead distribution process for internal and external lead sources, including 3rd party lead generation partners
  • Manage the relationship and improve the effectiveness of 3rd party appointment booking partners
• Build standardized reporting dashboards that inform sales teams and management on historical results, current performance, and expected results in the future
• Identify areas of operational inefficiency in the sales organization and develop, test, and implement new processes to increase efficiencies across the organization
• Lead the implementation of new corporate initiatives across the organization
• Work with sales management to develop organizational goals outside of sales
• Assist with on-boarding new sales personnel
• Conduct ad hoc sales analyses to provide information requested by members of the sales organization
• Manage relationships with internal and external data and service providers
• Maintain accurate pricing data in estimating and billing systems
• Manage corporate customer contract administration and assist with new corporate customer onboarding

SKILLS AND QUALIFICATIONS REQUIRED

• Strong organizational, data driven, analytical and problem-solving capabilities
• Excellent interpersonal, written, and verbal communication. Ability to influence remotely.
• Experience within a multi-channel sales organization
• Ability to build processes to track sales activity and conversion rates throughout the sales funnel
• Highly proficient in Excel. Knowledge of SQL databases is helpful but not critical
• Highly capable in analyzing/ processing/ internalizing multiple datasets from various internal and external sources
• Experience with Customer Relationship Management systems (knowledge of HubSpot is a plus).

We provide a comprehensive benefits package including 401k with match. Competitive salary based on qualifications and experience. Company information can be found at www.acerelocation.com. Pre-employment backgrounds and drug test are mandatory.