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Job Description
Job Details:
- The Durham Convention Center (DCC) is a 50,000-sf event venue located in the heart of thriving Durham, North Carolina. Hosting over 300 event per year, the venue serves at the host venues for regional and state conferences, meetings, banquets, weddings, various special events and public shows.
- Job Title: Venue Operations Manager – Durham Convention Center
- Starting pay: $45,000.00 annually plus full benefits, 401 K, 401 K match, opportunities for advancement
- Entity: Spectra Venue Management/Oak View Group – (Durham, NC)
- s To: Director of Operations
- Supervises: A.M. Shift lead, P.M. shift lead, PT Setup and Housekeeping staff, Third-Party Vendors
- Status: Full-Time; Salaried
- Closing Date: Open Until Closed/Filled
Qualifications:
- MUST have previous Convention Center experience.
- Four (4) years experience in supervisory responsibility.
- Completion of twelfth grade, college degree preferred.
- Working knowledge of the facility, convention center, changeovers, setups, and housekeeping.
- Some maintenance ability is strongly preferred.
- Ability to work rotating shifts, split shifts, weekends, and holidays.
- Capable of operating forklifts, scissor lifts, and other operational equipment.
- Familiarity with OSHA requirements.
- Ability to climb stairs, walk and stand for extended periods of time and lift up to 50 lbs. unaided.
- Knowledge of Fire Code & Safety Regulations preferred.
- Knowledge and proficiency in Microsoft Office.
- Ability to prioritize tasks & work in a fast-paced environment.
- Ability to lead staff and accomplish goals in a timely manner and on budget.
- Strong verbal, written, and digital communication skills.
Job Duties:
- Work a flexible schedule that includes nights, weekends, weekdays, and holidays
- Work with and responsible for FT & PT Staff Members in preparing the venue for all events, maintaining the venue during events, and assisting with room setups, maintenance, housekeeping, and other needs.
- Attend department, all-staff, BEO meetings, committee, and other meetings as needed.
- Perform venue safety and security walk-throughs daily and as needed on dark days. Record and processes all findings.
- Provide or coordinate staff training on a regular basis.
- Recruit, select, train, motivate and evaluate staff.
- Work with employees to correct deficiencies and carry out discipline and termination procedures with the department head and HR as needed.
- Lead team with repairs and maintenance items ongoing.
- Enforce all Company policies and procedures.
- Develop and implement opening and closing checklists
- Inspect the building at the beginning of each day and on move out of events for any attention items. Address and communicate any associated costs.
- Meet with staff to identify and resolve problems; assign work activities, projects, and programs; monitor work flow; review and evaluate work products, methods, and procedures.
- Oversee the set-up of events; coordinate and oversee venue arrangements with third-party vendors.
- Oversee ordering, receiving, and maintaining supplies and materials for maintenance and janitorial programs within budget guidelines.
- Maintain hazardous materials communication program, material safety data sheets, and required records and permits; maintain knowledge of changes in pertinent Federal, State, and Local regulations.
- Oversee work order process for preventative maintenance system within the venue.
- Develop and maintain an accurate record-keeping system.
- Act as Manager on Duty as needed.
- Prepare s as needed such as monthly labor allocations, weekly s, incident s, inventory, or other s as needed.
- Enforce fire safety at all times.
- Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary
- Perform other duties and responsibilities as required.
EOE, DFWP
