Operations Manager
We’re an award-winning business outsourcer providing offshore and onshore staffing solutions that are Safe, Flexible, and Innovative for our global clients.
As an Operations Manager, your role is vital in keeping our client’s business objective fully satisfied that will eventually contribute to our organization’s growth and success.
Operations Managers are the leaders of their campaigns or departments; An Operation Manager is primarily in-charge of the following: Operational Strategizing, Logistics Management, Budget Management, Managing Support Services and Managing 3rd Party Relations.
As a values-led organization, we expect all our team members to exemplify our four values of Collaboration, Impact, Passion and Transparency.
A SNAPSHOT OF YOUR ROLE
As an Operations Manager, you’ll utilize both your leadership and your business acuity to ensure the profitability of the account/s / program/s by making certain that client KPIs, goals, and targets are met.
You are also expected to maintain company-set ratios for staffing for smooth operations of the program, and that the resource complement sufficiency for the forecasted volume or allocated billable hours. Guarantee that everyone within the program strictly abides the Company and Client policies and procedures, while being consistent in recognizing and rewarding top performers, but strict in carrying out disciplinary action/consequence management for non-performers.
As Operations Manager you are responsible in ensuring that all employment and personal information of employees are kept and handled in accordance with existing company policies on Information Security and Data Privacy.
What you get to do every day as an Operations Manager:
A BIT ABOUT YOU
WHAT SUCCESS LOOKS LIKE
If you’d like to apply or for find out more about the role, please go to https://acquirebpo.wd3.myworkdayjobs.com/Acquire/job/Texas/Operations-Manager_R4774
Job Type: Full-time
Salary: From $75,000.00 per year
Benefits:
Schedule:
Application Question(s):
Experience:
Work Location: One location
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