Acrisure Hiring For Account Manager/mainstreet Group (the Campbell Group) at Grand Rapids, MI, United States Full Time

Job Description

Are you looking for a challenging career path?
Do you have a positive attitude? Are you organized and detail-oriented? Do you take personal responsibility for your work and career, and also work well in a team? If you’re ready to work for a company that recognizes excellence and promotes from within, fostering an environment of learning, training and growth, then look no further than The Campbell Group, an Acrisure Agency Partner.
About Us:
The Campbell Group is a leading multi-line insurance broker, one of the largest in the state. Our office is conveniently located in Caledonia, off of Broadmoor (M-37) just north of M-6. Our company is seeking motivated, organized, positive employees to join our team.
Acrisure is the fastest growing insurance brokerage firm in the U.S. with nearly 300 Agency Partner locations globally. We are a committed network of entrepreneurs dedicated to providing specialty insurance programs, risk management services and unique products for an ever-growing market. Our team is comprised of innovative, talented individuals who are the driving force of the success we have experienced and continue to achieve in this fast-paced industry.
We are currently looking to add to our team with an exciting opportunity as an Account Manager in the Mainstreet group.
Summary: This position will have primary account responsibility for policy maintenance and service of an assigned portion of accounts. The individual is expected to provide prompt, accurate, and courteous service to those clients as well as prospective clients.
Essential Duties and Responsibilities:

• Explore all opportunities for exemplary service, working to maximize client/account retention
• Check policy for accuracy and handle corrections
• Review contracts for insurance requirements
• Manage the change request and endorsement process
• Receive, review and document all client correspondence (phone, email, mail, fax, etc.) in agency management system
• Confirm appropriate coverage has been placed or at least offered/recommended
• obtain appropriate documentation
• Review follow up list on a daily basis and take appropriate action
• Manage the cancellation process
• Manage agency reports
• Document and respond to all client request for service
• Document and respond to all carrier requests
• Ensure accounts are renewed and all steps documented
• Ensure proper coding of agency commission, producer commission, service structure and agency structure
• Prepare proposals and renewal documents
• Prepare certificates, evidences and proofs of coverage and forward to appropriate parties
• Prepare loss summaries
• Transact agency bill items Review and take action on all account receivable items
• Comply with agency guidelines, standards, policies and procedures
• Maintain resident state P&C license as well as non-resident licenses, attending classes and seminars as required
• Demonstrate a strong, positive, team-oriented approach with your interactions
• Assist with handing & processing incoming new business opportunities as they arise

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.
Competencies:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:

• High school diploma or the recognized equivalent, required
• Possess an active Michigan P & C License(s) or willing and able to obtain within 90 days of hire
• 1 year of commercial insurance experience

Technology Skills:

• Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
• Knowledge of EPIC Agency Management Systems, preferred

Other Qualifications:

• Must be organized, detailed oriented, able to multi-task and be efficient with excellent verbal and written communication skills,
• Must also have the ability to effectively work with others,
• Must have a high level of problem-solving skills
• A positive, team-oriented attitude

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Moderate stress due to regular deadlines and daily challenges.
• High finger dexterity while typing documents and forms
• Occasionally lift up to 20lbs
• This position may have up to 25% of travel

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is done in a temperature-controlled, non-smoking office.
• Work stations are cubicles with moderately high sides.
• The noise level in the work environment is usually moderate.

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