Job description
Remember the scene in “You’ve Got Mail” when Joe Fox (Tom Hanks) comes to Kathleen Kelly’s (Meg Ryan’s) apartment trying to make amends for putting her bookstore out of business? He tells her “It wasn’t personal.” In response, among other things, she says “Whatever else anything is, it ought to begin by being personal.” That’s what we at Keyser think about how we work with our clients, especially our Personal Lines clients.
At Keyser Insurance Group, an Acrisure Agency Partner, we love taking care of people. You might even say it’s our passion. It’s why we take time to pour over the details, reading all the fine print — you know, the stuff no one else reads — which helps us provide the best insurance solutions the industry has to offer. We’re proud of our personal approach to customer care.
We’re looking for an experienced personal lines account manager with Kathleen Kelly “everything begins by being personal” sensibility to manage day-to-day client service needs, market and service accounts using agency procedures and keeping agency objectives in mind and contribute to the growth of the agency through achieving retention goals, proactive account rounding, upselling of limits and coverages and providing extraordinary client service.
If you want in on that action, we want to talk to you.
What you’re going to do
We also have some customer service standards that will be essential to your success:
The Qualifications You Need
What We Offer
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