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- About the Position
-
The Clark County Department of Aviation is seeking qualified candidates to apply for the Airport Bike Patrol position. This position patrols multiple leveled parking garages and surface parking areas utilizing a multi-geared bicycle, towing abandoned vehicles, traffic control, and enforcement of TNC and Commercial vehicle areas. Reconciles and prepares cash deposit slips and performs other functions supporting the parking operations of the airport.
This examination will establish an Open Competitive list to fill current and/or future vacancies that may occur within the next six (6) months or be extended as needed by Human Resources.
Human Resources reserves the right to call only the most qualified applicants to the selection process.
- Requirements
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MINIMUM REQUIREMENTS
Education and Experience:Equivalent to graduation from high school, and six months of full-time experience in bike patrol, security or transportation related duties, AND six months of full-time customer service experience which included regular cashiering or handling monies received from the public. Must successfully complete in-house training and probationary period of up to 12 months.
Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write “see attached resume” on your application.
Licensing and Certification: Must possess a valid Nevada Class C Driver’s License at time of hire.
Working Conditions: Work evening, night, weekend and holiday shifts. May work in a confined toll-booth setting. Work with exposure to heavy traffic and potentially hazardous emissions and fumes.
Medical Examination: Employment is contingent upon the results of a physical examination performed by our examining physician.
Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination.
Residency Requirement: Permanent employees must maintain a principal place of residency within the boundaries of Clark County and provide proof of compliance with Nevada motor vehicle registration and drivers’ license laws within 90 days of employment.
Background Check: Employment with the Department of Aviation is contingent upon completion of an education/experience background investigation, a fingerprint-based criminal history record check processed by the FBI, and upon the ability to be granted a security badge as mandated by the Transportation Security Administration. Note: all prospective hires must present two original government issued ID’s upon acceptance of job offer. Examples of acceptable ID’s include a Passport, Driver’s License or DMV issued ID, birth certificate, Social Security card, Voter Registration card, school issued ID with picture, etc.
- Physical Demands
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Dexterity and mobility to ride a multi-geared bicycle for extended periods of time, use standard office equipment, hand held computers, and a computerized cashiering terminal; mobility to drive a motor vehicle in order to inspect parking facilities; vision to read printed materials, license plates and a computer screen; and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.
- Examples of Duties
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Patrols parking facilities in on a multi-geared bicycle or in a vehicle to provide enhanced security and to assist patrons; provides jump-starts to non-operable vehicles as required. Provides information to patrons regarding surface streets, directions to specific locations and similar details; and acts in a responsible manner to resolve conflicts and/or handle unusual situations. Responds to walkway problems; performs minor maintenance on walkways. May perform minor repairs and maintenance of parking meters. Responds to security calls such as unattended bags, emergency call stations, AED alarms and any customer related safety or security needs. Issues citations and/or warnings for expired meter parking; notices of infraction to inappropriately parked vehicles; removes abandoned vehicles from airport property. Performs visual check of AVI equipment and decals, and issues citations as necessary. Scans AVI transponders using a handheld device and issues citations for non-working equipment. Uses a hand-held computer to survey and record licenses of vehicles remaining in the facility (license plate inventory). Directs traffic in and out of parking staging, loading and unloading areas to relieve congestion, including assigned posted position(s) for extended periods of time; handles overflow parking to resolve airport capacity problems. Responds to emergency situations and/or automobile accidents in parking areas; summons help and controls scene until arrival of proper authority. Coordinates, monitors and controls transportation network company staging and loading areas. May be assigned to work in toll collection booth, collecting parking tickets from patrons, calculating appropriate fee using a computerized cashiering terminal, receiving monies and making change. Collects money from and replenishes change machines. Processes charge and check payment transactions, reconciles daily receipts and report discrepancies. Following established procedures, may handle unusual transactions such as insufficient funds, mutilated, blank, unreadable or lost tickets, complimentary or non-revenue transactions, stolen or void tickets and similar situations. May record the license number of vehicles leaving the facility. Prepares standard reports of vehicle license updates and exceptions using automated equipment. Contributes to the efficiency and effectiveness of the unit’s service to its customers by offering suggestions and directing or participating as an active member of a work team. Performs ancillary work such as assisting in the parking decal office, restocking the tollbooth with supplies, and serving as control desk monitor. Uses standard office equipment, plus computerized cashiering equipment; drives a motor vehicle to patrol parking facilities and provides customer assistance. Completes special projects, including handling barricades, sand bags, cones, supplies, etc.
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Join the Clark County Department of Aviation Family where we offer a comprehensive benefits package that includes:
- Alternative Work Schedules
- More Money in Your Pocket
- 100% Employer Paid Defined Benefit Retirement
- No Social Security Deduction
- No State Income Taxes
- Two Employer Sponsored Health Plans Offered – Choice of PPO or EPO (hybrid of HMO) – eligible first of the month following 15 days of employment
- Medical – Employer pays 90% of premium
- Pharmacy Benefits (30, 90-day retail or mail order fills)
- 24/7 Telephone Advice Nurse – no employee cost
- Teledoc, Doctoroo, and Dispatch Health
- Medical – Employer pays 90% of premium
- Retiree insurance – eligible after 5 years of service
- Dental
- Vision
- Life Insurance – Employer Paid
- AD&D – Employer Paid
- Long Term Disability – Employer Paid
- Generous Leave Accruals that include:
- 12 Paid Holidays plus a Floating Birthday Holiday
- Paid Vacation Leave
- Paid Sick Leave
- Holiday Leave
- Other leave options
- Catastrophic Leave
- Parental Leave – Up to 90 days
- Wide Variety of Voluntary Benefits that include
- Guardian – Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance.
- Trustmark – Permanent Life Insurance benefits and long-term care.
- Sunlife Financial – Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance
- TASC – Flexible Spending Account – FSA & Dependent Day Care Debit Card Available
- Morgan Stanley – Deferred Compensation Plan
- Employee Assistance Program
- Onsite Fitness Center
- The Department of Aviation, a department of Clark County, is an affirmative action/equal opportunity employer
- Community Volunteer Opportunities
- Comprehensive training program
- Wellness program
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01
The following questions 1-4 will be used to assist in determining if candidates meet the minimum qualifications.
Which describes your highest level of education?- Some High School
- High School Diploma or GED
- Trade School or Technical Degree
- Some College (1-29 semester credits)
- Some College (30-59 semester credits)
- Some College (60-89 semester credits)
- Some College (90-120+ semester credits)
- Associate’s Degree
- Bachelor’s Degree
- Master’s Degree or higher
- None of the above
02
If you selected “Some High School” in the previous question, please list your highest-grade level completed. If this does not apply, type N/A.03
Indicate your full-time professional customer service experience which included regular cashiering or handling monies received from the public.- No Experience
- Less than 6 months
- 6 to 12 months
- More than 12 months
04
Indicate your full-time professional experience in bike patrol, security or transportation related duties.- No Experience
- Less than 6 months
- 6 to 12 months
- More than 12 months
05
Do you currently hold a valid driver’s license?- Yes, I currently hold a valid Nevada driver’s license.
- Yes, I currently hold a valid driver’s license from another state.
- No, I do not currently hold a valid driver’s license.
06
The following skills assessment is a self-assessment used to evaluate an applicant’s training and experience.
I understand that:
A) Part-time experience must be prorated and credited as half of full-time experience (i.e., if you performed the task for two years in a part-time position, 20 hours per week, you can only credit yourself with one year of experience in that area)
B) The education, knowledge, and experience levels indicated by my skills assessment responses must be supported and clearly documented in the “Education” and “Work Experience” sections of my application;
C) Any falsification or misrepresentation of the information listed on the employment application or skills assessment may result in removal from the eligibility list or rescinding a job offer;
D) Responses to assessment questions that are not supported and clearly documented in the “Education” and “Work Experience” sections on the application may result in question scores being adjusted to receive zero points;
E) Assessment scores may be used to consider applicants for the selection process;
F) I further understand that since exam scores will be automatically generated based on the applicant’s response to each item in the assessment, score appeals will not be allowed for this recruitment.- I have read and understand the above information regarding the completion of the following skills assessment questions. I further understand that this recruitment includes a skills assessment and that the answers I provide must be consistent with the “education” and “work history” sections details on my application and that scoring appeals will not be allowed for this recruitment.
07
What shift(s) are you willing to accept:- Day Shift
- Swing Shift
- Graveyard Shift
- All of the above
08
Indicate your full-time professional experience assisting customers using automated pay station machines and related revenue equipment.- No Experience
- Less than 12 months
- 12 to 23 months
- 24 to 35 months
- 36 to 47 months
- More than 48 months
09
Indicate your full-time professional experience reconciling daily cash receipts, identifying and reporting discrepancies, and completing deposit paperwork.- No Experience
- Less than 12 months
- 12 to 23 months
- 24 to 35 months
- 36 to 47 months
- More than 48 months
10
Indicate your full-time professional experience dealing with the public in difficult or strained situations such as; financial disputes or lost property, etc.- No Experience
- Less than 12 months
- 12 to 23 months
- 24 to 35 months
- 36 to 47 months
- More than 48 months
11
Indicate your full-time professional experience providing face-to-face customer service in intense situations.- No Experience
- Less than 12 months
- 12 to 23 months
- 24 to 35 months
- 36 to 47 months
- More than 48 months
12
Indicate your full-time professional experience using an automated database program to complete incident and/or accident reports.- No Experience
- Less than 12 months
- 12 to 23 months
- 24 to 35 months
- 36 to 47 months
- More than 48 months
13
Indicate your full-time professional experience collecting large sums of money from parking meters and change machines.- No Experience
- Less than 12 months
- 12 to 23 months
- 24 to 35 months
- 36 to 47 months
- More than 48 months
14
Indicate your full-time professional experience money handling such as cashiering, calculating and accepting cash payments, making change for customers, etc.- No Experience
- Less than 12 months
- 12 to 23 months
- 24 to 35 months
- 36 to 47 months
- More than 48 months
15
Indicate your full-time professional experience performing duties where your primary function was dealing with customers or drivers in a fast-paced area.- No Experience
- Less than 12 months
- 12 to 23 months
- 24 to 35 months
- 36 to 47 months
- More than 48 months
16
Please list the employer(s) on your application where your experience was obtained in questions 8-15. Type N/A if you have no related experience. See Template Below.
Employer Name:
Job Title:
Hours Worked Per Week:
Dates of Employment:
17
Indicate your full-time professional experience issuing parking citations or warnings for expired meters and improperly parked cars.- No Experience
- Less than 12 months
- 12 to 23 months
- 24 to 35 months
- 36 to 47 months
- More than 48 months
18
Indicate your full-time professional experience setting up and using barricades, sandbags, and safety cones for efficient traffic flow.- No Experience
- Less than 12 months
- 12 to 23 months
- 24 to 35 months
- 36 to 47 months
- More than 48 months
19
Indicate your full-time professional experience operating a tow truck to tow vehicles.- No Experience
- Less than 12 months
- 12 to 23 months
- 24 to 35 months
- 36 to 47 months
- More than 48 months
20
Indicate your full-time professional experience providing basic automotive services such as jump-starts, etc.- No Experience
- Less than 12 months
- 12 to 23 months
- 24 to 35 months
- 36 to 47 months
- More than 48 months
21
Indicate your full-time professional experience responding to accidents/incidents and medical emergencies such as trips and falls.- No Experience
- Less than 12 months
- 12 to 23 months
- 24 to 35 months
- 36 to 47 months
- More than 48 months
22
Indicate your full-time professional experience using a vehicle to patrol and provide security in a parking garage or a commercial facility.- No Experience
- Less than 12 months
- 12 to 23 months
- 24 to 35 months
- 36 to 47 months
- More than 48 months
23
Please list the employer(s) on your application where your experience was obtained in questions 17-22. Type N/A if you have no related experience. See Template Below.
Employer Name:
Job Title:
Hours Worked Per Week:
Dates of Employment:
* Required Question
