The County of Alameda Social Services Agency invites you to apply for the position of Veterans Services Officer.
Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line.
Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line. Postmarks are not accepted. Failure to submit the Application or Supplemental Questionnaire will result in disqualification.
DESCRIPTION
THE AGENCY
The Alameda County Social Services Agency (SSA) is comprised of 2,400 men and women working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community. Services are provided through four departments: Agency Administration, Adult and Aging Services, Children and Family Services, and Workforce and Benefit Administration.
The Agency assists approximately 11.3 percent of Alameda County’s residents. Benefits programs contribute over $278 million to the local economy through cash assistance and CalFresh (formerly known as Food Stamps). Every month, more than 52,000 people receive CalWORKs (assistance for families with children), CalFresh and General Assistance. Health insurance is made available monthly to more than 78,000 people through the Medi-Cal program. More than 11,000 frail, elderly and disabled individuals receive in-home care, adult protection and support managing their affairs monthly and throughout the year, 16,000 seniors will receive services through the Area Agency on Aging. 3,700 children are in foster care. More than 1,600 reports of child abuse or neglect are filed with SSA each month. Emergency shelter is made available to 415 people nightly.
THE POSITION
Under general direction to plan, organize and direct the operations of the Social Service Agency’s Veterans Service Office to provide aid and assistance to Veterans and their dependents in obtaining the rights and entitlements provided by Federal, State and local legislation; and perform other duties as required.
This recruitment is specifically to fill a vacancy within the Social Services Agency, Department of Adult & Aging Services, Area on Aging.
The Alameda County Social Services Agency is searching for a Veteran Service Officer to plan, organize and direct the operations of the Social Services Agency’s Veterans Service Office, while coordinating services and resources to assistance to Veterans and their dependents in obtaining the rights and entitlements provided by Federal, State and local legislation. The Veterans Service Officer provides valuable information about available services and is responsible for promoting positive relationships while representing the Agency in a professional manner.
IDEAL CANDIDATE
The Ideal Candidate For This Position Has:
For more detailed information about the job classification, visit: Veterans Service Officer – Job Code #1474
MINIMUM QUALIFICATIONS
Veteran Status:
Must be a veteran in accordance with Section 980 of the California Military and Veterans Code
AND
Education:
Possession of a Bachelor’s Degree in Public Administration, Business Administration, Social Welfare, or a related field from an accredited college or university,
AND Either I
Experience:
The equivalent of one year of full-time experience as a Supervising Eligibility Technician with the Alameda County Social Services Agency or in an equivalent or higher-level supervisory classification in the Alameda County classified service.
Or II
Experience:
The equivalent of three years of full-time experience providing guidance and/or counseling services to clients in a recognized Veterans Service Office of a Federal, State, or County government, or a federally recognized public or private veterans service organization.
Special Requirements:
NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.
KNOWLEDGE AND SKILLS
The most suitably qualified candidates will possess the following competencies:
Knowledge Of:
Ability To:
EXAMINATION COMPONENTS
The Examination Will Consist Of The Following Steps:
CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.
We reserve the right to make changes to the announced examination components .
Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.
To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs .
RECRUITMENT AND SELECTION PLAN
Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency.
TENTATIVE RECRUITMENT PLAN:
Deadline for Filing:
5:00:00 PM, Tuesday, March 12, 2024
Review Of Minimum Qualifications:
Friday, March 22, 2024
Civil Service Oral Examination:
Week of April 8, 2024
Notification Of Results:
Week of April 29, 2024
WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN
Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.
For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs .
BENEFITS
Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:
For your Health & Well-Being
For your Financial Future
For your Work/Life Balance
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