Alpine Food Distributing, Inc Hiring for Operations Manager Job at Milwaukie, OR Full Time

Job Title: Operations Manager

Reports to: General Manager

FLSA: Exempt

Department: Officers-Operations, #000070

The Operations Manager is responsible for the operation and the staff of the distribution center to ensure maximum efficiency and profitability. Oversee and direct the management of a state-of-the-art warehousing operation, assuring efficiencies in the following areas: traffic flow and scheduling systems; delivery and transportation; inventory control; quality control; loading dock activity; storage; security; repack activity; warehouse temperature control; pest control; emergency action plans; and closing procedures. Duties include ensuring customer service requirements are met, the proper flow of inbound & outbound inventory, and overseeing food safety programs. The position ensures adherence to all company policies as well as all state and federal laws.

Job Duties & Responsibilities

• Develop written policies and procedures to ensure the effective, efficient, and safe operations of the warehouse. Prepare written manual(s) articulating operating policies and procedures consistent with OSHA standards, train staff on these policies and procedures, and enforce them.
• Maintains overall customer relations. Provides feedback and goals to staff and measures improvement.
• Monitors flow of scheduled inbound product
• Assists with maintaining inventory turn ratio and fill rate, and controls shrinkage.
• Ensures facility is clean, organized, properly maintained and free of OSHA violations.
• Oversees the administration of the HACCP Program, HACCP Team, Food Safety, food audits, and Food Defense programs.
• Ensures maintenance of all warehouse equipment and security systems, i.e., doors locked, alarms functioning properly.
• Review invoices, work orders, consumption reports, and demand forecasts in order to estimate peak delivery periods and to issue work assignments.
• Confer with department heads to coordinate warehouse activities, such as production, sales, records control, and purchasing.
• Respond to customers’ or shippers’ questions and complaints regarding storage and distribution services.
• Inspect physical conditions of warehouses, vehicle fleets and equipment, and order testing, maintenance, repair, or replacement as necessary.
• Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.
• Negotiate with carriers, warehouse operators and insurance company representatives for services and preferential rates.
• Supervise the activities of workers engaged in receiving, storing, and shipping products.
• Plan, develop, and implement warehouse safety and security programs and activities.
• Maintains work environment that is safe, secure and in compliance with government laws, DOT, FDA, OSHA and company policies:
• Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals.
• Develop and implement plans for facility modification or expansion, such as equipment purchase or changes in space allocation or structural design.
• Maintain inventory of all warehouse equipment; develop and implement an on-going maintenance plan.
• Participate in budget planning, management of specific budget items, and reporting of department activities.
• Create and manage the implementation of new business opportunities for the distribution center.
• Work with appropriate staff to identify needs and opportunities for the department. Create new services or activities to address issues and/or opportunities.
• Ensure open communication with Warehouse personnel. Conduct regular meetings with warehouse supervisors and with all Warehouse staff, encouraging the airing of concerns and the sharing of suggestions for improvements.
• Conducts performance reviews, both formal and informal, to develop the knowledge, skills and abilities of the staff.
• Ensures all policies and work rules are followed and implemented consistently to ensure a workplace free of discrimination and labor law violations:
• Handles performance issues in a consistent and fair manner.
• Ensures all accident report procedures are properly followed

Supervisory Responsibility

Yes. This position is responsible for managing several department heads. The Operations Manager will comply and follow all federal and state laws in addition to enforcing corporate policies to ensure compliance to provide a professional working atmosphere.

Job Qualifications

• Five to seven years’ experience in warehouse, distribution and facilities management, including at least five years as a supervisor, preferably in a food industry environment;
• High level of analytical, data interpretation, and problem-solving skills;
• Experience with developing and managing profitable and sustainable business opportunities;
• Strong management, supervisory, communications and interpersonal skills;
• Knowledge of latest warehousing, distribution, and inventory technology and procedures a plus;
• Computer proficiency, including familiarity with MS Office.
• Extensive knowledge of the food industry
• Excellent organizational and problem solving skills.
• Ability to handle multiple tasks, with awareness of deadlines.
• Excellent communication and relationship management skills.
• Strong understanding of, and focus on, the customer.

Work Environment/Physical Demands

This job operates in an office and warehouse environment. Requires standing, bending, sitting, repetitive use hands/fingers.

Job Type: Full-time

Pay: $105,000.00 – $115,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver’s License (Preferred)

Work Location: One location