Amazoncom Services LLC Hiring for Employee Relations Manager, Amazon Web Services (AWS) Job at United States Full Time

Job summary
This position requires an individual who has significant employee relations experience, deep subject matter knowledge, and strong emotional intelligence, communication and interpersonal skills that enables the individual to work successfully on a broad spectrum of employee relations issues, projects and initiatives. The position supports Amazon Web Services (AWS) in the Americas as we strive to become Earth’s Best Employer.

The central objective of Amazon’s Employee Relations team is to ensure our organization’s treatment of every employee is fair, respectful, and consistent with our core business values. To support that objective, this position’s responsibilities fall into proactive and reactive categories. The individual will work proactively to enhance the employee experience by identifying and addressing employee concerns early, de-escalating and resolving workplace issues before they reach a level of criticality requiring reactive efforts. The individual also will work as a project manager on proactive initiatives that improve employee relations and engagement within AWS.

Key job responsibilities

• Undertake a significant amount of work on critical employee relations issues that are highly sensitive and typically can only be successfully completed with limited time.
• Conducting workplace investigations and advising on challenging employee situations.
• Balancing time between proactive efforts and urgent-response
• Partner with business leaders and HR teams to create and sustain positive employee relations programs and best practices
• Work directly with AWS employees at all levels to identify, address and resolve concerns through mechanisms like listening sessions, focus groups, conflict resolution, and one-on-one coaching
• Design and deliver positive employee relations trainings and communications
• Conduct, analyze, and action plan from multiple levels of employee feedback and other data to drive and sustain positive employee relations
• Analyze, diagnose, design, and revise people programs, policies, and practices to sustain positive employee relations

This is a full-time position that has the flexibility to be located near any AWS Office nationwide. There could also be up to 30% travel required yearly.

• Advanced Degree, Law Degree, or other specialized training in labor/employee relations a significant plus
• Sound judgment and decision-making, deploying emotional intelligence in every interaction with our employee base
• Strong interpersonal and persuasion skills, enabling individual to establish partnerships and work collaboratively across management levels and personalities to influence senior leadership, stakeholders, peers and employees at all levels across a large, dispersed organization
• Strong written communication skills and the ability to develop effective executive level messaging, reports and presentations
• Proven problem solving and analytical skills in an ambiguous environment with the capacity to work autonomously to manage competing priorities simultaneously while driving projects to closure
• Experience working with large amounts of quantitative and qualitative data to identify root causes, recognize patterns, and develop creative, innovative solutions for complex problems
• Acts with sense of urgency, a bias for action, and with a desire to thrive in a dynamically growing environment
• Highly motivated, confident, resilient, thoughtful, proactive and intellectually curious
• Demonstrated ability to successfully navigate complex, international organizational structures
• Ability to handle confidential and sensitive information with extreme discretion
• Labor Relations knowledge and experience is a plus

The base pay range for this position is $112K – $170K (yr). Pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign-on payment and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Amazon’s internal or external careers site. Base pay information is based on market location. Applicants should apply via Amazon’s internal or external careers site.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.