Ameristar Casino Council Bluffs Hiring for HR Coordinator at Council Bluffs, Iowa Full Time

Don’t just work. Work Happy. A career in gaming? At Ameristar Council Bluffs Casino Hotel, we think youll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following.

• Provides excellent customer service to internal and external guests by using the ACES model. Greets all callers and visitors in a friendly, helpful and professional manner.
• Manages and processes incoming calls for the HR office. Directs inquiries to the proper source. Answers questions and provides information as needed.
• Assist Team Members with questions or concerns. Directs to appropriate resource if needed to resolve problems or complaints.
• Accurately enters data using various HR software systems. Prepares and distributes reports according to set standards and timelines.
• Acts as the liaison between property HR and the corporate Payroll team by ensuring payroll information is sent and documented biweekly.
• Prescreens potential applicants regarding their skills, experience and ability to meet job description expectations.
• Manges the new Team Member hiring processes including processing new hires, pre-employment and post-employment documentation, arranging appointments and communication with candidates by phone or in person.
• Manages internal and external transfer process.
• Facilitates and manages flow of Human Resources documentation including but not limited to: Team member documents, performance reviews and legal documents.
• Prepares outgoing mail and uses postal meter to apply postage. Responsible for daily sorting and distribution of incoming mail.
• Supports HR team projects and property events with needed tasks such as filing, making copies or other tasks.
• Keeps property communication boards updated by creating and posting documents.
• Helps create and distribute property newsletter.
• Manages Team Member Assistance Fund by gathering all necessary documentation and setting up committee meetings.
• Ensures the all supplies needed for the HR team are stocked and purchased.
• Sets up weekly new hire orientation class by preparing documents and creating a folder for each participant. This includes setting up the room with refreshments.
• Consistently maintains all team member files in an accurate and timely manner while ensuring data integrity; including an annual file purge.
• Tracks all FMLA and leave activity for the property. This includes following up with team members on missing documentation.
• Maintains strict confidentiality regarding company and team member related matters.
• Champions company policies, procedures and processes.
• Keeps work area, surrounding HR lobby and file room clean and organized in order to protect document privacy, provide a safe workspace and present a professional image to visitors.
• Performs related duties as assigned by HR Business Partner and other HR leaders.

• High School Diploma with one-year clerical experience desired.
• Previous HR and/or administrative experience preferred.
• Strong proficiency using Microsoft Office software with a focus on Outlook, Excel and Word.
• Ability to manage data using ICIMS, Ultipro and other computer software with a high degree of proficiency.
• Ability to prioritize multiple tasks within a fast-paced environment.
• Strong organizational skills and excellent attention to detail.
• Strong problem-solving skills.
• Excellent verbal and written communications skills with all levels of the organization required.
• Must be able to maintain a professional appearance and demeanor while ensuring harmonious working relationships with all areas of the property. Role models positive team member relations in a positive and supportive way.
• Ability to maintain a high level of ethical standards when making work related decisions.
• Excellent guest service skills to include an upbeat and positive attitude.
• Must be able to maintain confidential and proprietary information regarding company or team member information.
• Ability to work effectively independently or as part of a team.
• Must have excellent time and organizational skills. Ability to work on several overlapping activities, projects or assignments.
• Ability to interpret and explain company policies and procedures.
• Ability to follow all policies, procedures, and regulations including but not limited to attendance, appearance, safety, and security policies.
• Ability to identify circumstances or incidents that require the notification and/or approval of others.
• Must be able to work flexible hours as needed including evenings, weekends, and holidays.

Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization. Equal Opportunity Employer