Animal Control and Protection Officer I – SR-14 Full Time

Under direct supervision receives formal and structured on-the-job training in the response to requests for animal control and protection services; learns applicable laws and regulations governing the humane care, control, protection, and impoundment of animals; and performs other related duties as required.

There are fourteen (14) immediate vacancies with the Animal Control and Protection Agency:

• seven (7) permanent, full-time vacancies in Puna
• seven (7) permanent, full-time vacancies in Kailua-Kona

This Animal Control and Protection Officer I, SR-14 position is a career ladder position. The next level in the series is Animal Control and Protection Officer II, SR-16, $4,038/month. Persons hired into career ladder positions must meet minimum qualifications for the next level in the career ladder series, perform work at the higher level, and meet performance requirements to move to the next level in the career ladder series.

The eligible list may be used for other permanent and temporary vacancies as they arise during the life of the list. Temporary appointment may lead to conversion to permanent appointment.

Special Working Conditions: The Animal Control and Protection Agency is a seven (7) day a week operation. Working hours may include four (4) day/ten (10) hour workdays, weekend, and holiday work as required. Exposure to hazardous, filthy, and/or obnoxious conditions. 

• Under direct supervision receives formal and structured on-the-job training in the response to requests for animal control and protection services; learns applicable laws and regulations governing the humane care, control, protection, and impoundment of animals.
• Receives training and assists with investigations and preparation of reports related to stray, loose, and injured animals, dangerous dogs, animal cruelty and attacks.
• Assists with and receives training on conducting patrols and humanely captures and removes stray, uncontrolled, injured, or abused animals from undesirable conditions and transports them to the shelter for impoundment.  
• Receives training on how to prepare and maintain accurate and legible case files, work records and forms, and reports, including accounts of investigative findings and other information; uses a computer to access, input and retrieve work-related information, maintain case files and records and produce written reports.
• Appears in court for testimony when required.
• Keeps up to date and provides information to staff and the public on laws and regulations governing the treatment, care, and control, and protection of animals to the public.
• Takes appropriate action in the removal of dead or injured animals from public and private property.
• Attends and participates in shelter meetings, community, and educational presentations and events.
• Immediately notifies Animal Control and Protection Administrator appropriate staff of any major incidents requiring special attention.
• Learns and provides information on laws and regulations governing the treatment, licensing, care and control of animals to the public in the field.
• Regularly inspects equipment and vehicles for damage and wear; maintains equipment and assigned vehicles and notifies supervisor of any mechanical issues or other problems; keeps accurate records and inventory of vehicles and equipment.
• Participates in outreach services; educates the public about animal issues and responsible pet ownership and promotes a humane and caring attitude towards animals.
• Safely operates a vehicle to perform work-related travel.
• Performs other related duties as assigned.

Training and Experience:
A combination of education and experience substantially equivalent to:

• graduation from high school, and
• two (2) years of experience handling animals, and
• possession of a valid State of Hawai’i driver license (Class 3) or any other valid comparable driver license at time of filing. (You will be required to submit your valid driver’s license at time of hire.) 

Note: possession of a current CAETA Certificate of Completion is required prior to completion of probation, and possession of a current American Red Cross CPR/AED/First Aid Certificate is required prior to completion of probation.

Examination:   All applicants who meet the minimum qualification requirements will be assigned a score of 70 points.  An education and experience evaluation will be conducted based on the applicant’s training, education and experience as presented in the application.

Please read the minimum qualification requirements carefully.  Be certain to list all pertinent training and experience, as this may be important in determining your examination score.  It is essential that the applicant describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and year), and indicate the number of hours worked per week.   

Attach all required documentation (e.g. official transcript, professional license(s)/certification(s), DD-214, etc.) at the time of submitting your application. 

Note:   In-person interviews and/or further testing in Hawai’i County may be required at the discretion of the hiring department/agency.  If in-person interviews and/or further testing are required, applicants who are referred to the hiring department/agency must be available to participate in person and at their own expense at that phase of the selection process.

Knowledge of: safe and effective handling, restraint and confinement of animals; standard methods used by business establishments for keeping records; basic use of common computer programs, and basic characteristics of different species and breeds of animals.

Ability to: learn, understand, and interpret laws, codes, and regulations relating to animals and animal control; learn to capture, handle, restrain, confine, and transport animals using methods, techniques, and/or special equipment; remain calm and impartial in confrontational situations; develop and maintain effective relationships with other government and community agencies; communicate information concisely and effectively orally and in writing; resolve problems and complaints, conduct investigations safely operate a motor vehicle and equipment, and deal tactfully and effectively with community groups, individuals, and the public.

Physical Requirements: persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations.
 
Physical Effort Grouping: Heavy

Please scan and attach these supporting documents to your on-line application, if required:

• an official college transcript,
• a valid driver’s license,
• a temporary assignment verification, 
• professional licenses, and/or
• certificates,

Veterans applying for veteran’s preference points shall also scan and attach their DD-214 form and as needed, their VA claim letter to the on-line application.

ELECTRONIC NOTIFICATION TO APPLICANTS:
Please ensure that the email address and mobile phone number you provide is current, secure, and readily accessible to you.  We will not be responsible in any way if you do not receive our emails and text messages or fail to check your email box or NEOGOV account INBOX in a timely manner.  Checking your NEOGOV account INBOX daily is recommended and is the most secure method to check on notices sent to you.  This is a new feature created by our vendor, NEOGOV.
 
Please add [email protected] to your contact list.  Open your NEOGOV account using your user name and password.  In the upper right hand corner of the account is your name, and under your name, click on INBOX to view all notices sent you.   The notices will appear here in the INBOX even in the event you don’t receive it on your cell phone, computer, or other electronic device.  This is the best way to check and view all notices sent to you.

You will receive a confirmation email upon successfully submitting your application.  Failure to receive this confirmation email, indicates that your application was not submitted.