AppleOne Hiring for Receptionist’s Needed for Logistics Transportation Company – MASSIVE EXPANSION Job at Compton, CA Full Time

Growing and Dynamic logistics transportation company is looking to hire MULTIPLE Receptionist to support multiple divisions of the company.

• Previous experience working in trucking (LTL/FTL/Harbor Drayage), warehousing & distribution, 3PL (third-party logistics), air freight forwarding, ocean freight forwarding or freight transport is a plus BUT NOT REQUIRED
• Hours during training would be 8:30am – 5pm and 7:30 am – 4pm as there are opening and closing procedures to train on.
• Once trained and working independently the position hours are 7:30am – 4pm.

Job Responsibilities:
1.Answers the main telephone system and routes phone calls.

GOAL: To ensure the telephone is answered within the second ring and they are answered in a professional manner, and the calls are routed to the proper party.

2.Receives/routes mail daily and sorts between cash and non-cash items and takes cash items to the Accounts Receivable Clerk.

GOAL: To ensure all mail is distributed immediately upon receipt and cash items are promptly given to the Accounts Receivable Clerk in order to have monies deposited the same day as receipt.

3.Readies pouch(es) for pickup, complete paperwork and determine the necessity of sending the pouch and with whom it will be sent.

GOAL: To ensure pouch(es) are sent on time and to the proper destination.

4.To maintain a professional, caring, positive appearance at all times.

GOAL: To ensure the first impression with customers, constituents and fellow employees is a pleasant, professional with a caring, positive attitude and appearance.

5.Maintain Employee Mailboxes.

GOAL: To ensure all employees are assigned a mailbox with their name for receipt of any incoming mail.

6.Assigns visitors badges to all incoming visitors and is responsible for keeping a sign-in log of visitors entering and exiting the building. Responsibility also includes collecting the visitor•s badge upon their exit of the building/premises.

GOAL: To ensure all visitors are properly identified while in the building. The purpose of the log is to ensure that every visitor entering the facility is also exiting the facility.

7.Receives overnight pouches/letters (UPS, Fed-Ex, DHL) on a daily basis, enters them into the log and notifies the proper parties of the tracking number to be picked up via e-mail.

GOAL: To ensure that the overnight mail gets distributed and picked up in a timely basis. By e-mailing the tracking number, the individual is made aware of exactly what package needs to be picked up.

8.Follows up on and receives and mails out COD payments to customers and maintains the system COD log.

GOAL: To ensure our customers receive their requested COD payments timely.

9.Backs up customer service in the email ticketing system and live web chat.

GOAL: To ensure our customers are responded to timely.

Required Skills/Qualifications:

• Outgoing personality
• Proficient with Microsoft Word and Outlook
• 2+ years of experience working as a receptionist
• 2+ years of customer service experience
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multitask, prioritize and manage time effectively
• High school diploma and or GED required; college degree preferred

Apply for this great position as a Receptionist’s needed today. For immediate consideration call the AppleOne Bunker Hill DTLA office and ask for Azuri Ross AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.

0-1 years