Epilepsy Foundation of Minnesota Hiring for Director of Donated Goods Operations at Minneapolis, MN Full Time

Division: Operations

Department: Donated Goods

Classification: Exempt – Salaried

Weekly Hours: Full-Time

Reports To: Associate Executive Director, Finance and Operations

Position Overview

Leads the operations for the Donated Goods social enterprise to meet the revenue goals of EFMN. Ensures that operations are efficient and reliable, fosters a positive donor experience, and pursues opportunities for business growth and expansion.

Essential Duties And Responsibilities

Job Function

Business Operations – 50%

• Oversees all aspects of the operations including personnel, donation sites, equipment, insurance, and contracts.
• Develops and maintains an efficient staffing operation plan.
• Hires, trains, supervises, and terminates supervisory-level staff and others as needed.
• Optimizes technology to find efficiencies, reduce costs, and accurately track data.
• Researches and negotiates favorable contracts for the sale of collected goods, as well as contracts for truck leases, and various other services. Maintains positive relationships with all levels of buyers’ operations.
• Serves as staff liaison to the Donated Goods Committee.
• Leads staff so that all personnel, operations, and planning move in synergy toward achieving financial goals

Business Strategy and Development- 40%

• Executes the business plan and identifies performance metrics for measuring progress.
• Works closely with executive leadership to align Donated goods goals and operations with those of the broader EFMN organization.
• Collaborates with communications and marketing staff on solicitation to align communication strategies and increase donations.
• Pursues potential business opportunities: leads the planning, collaborates with executive leadership to assess viability, and implements when approved.
• Ensures a positive donor experience and creates metrics to monitor donor satisfaction.
• Oversees the collection of relevant data and uses data to inform business practices and opportunities.
• Understands thrift industry and maintains up-to-date information on prospective buyers.

Budgeting and Analysis- 10%

• Creates an annual budget and plan to meet the net revenue goals of the organization.
• Monitors financial reports for accuracy and budget trends. Prepares forecasts, and proactively communicates any expected variance.  Uses data to make cost-effective decisions.

Other duties as needed or require.

CORE COMPETENCIES

Commitment to Diversity

Eager to work effectively with other employees, partners and participants without discrimination on the basis of race, color, creed, religion, national origin, gender, sexual orientation, disability, age, family composition, marital status or socio-economic status. Committed to opportunities to support cultural diversity in the workplace.

Commitment to Service

Responsive to the needs and requests of EFMN partners and participants. Extends courtesy, friendliness and overall respect to others.

Leadership

Plans, guides, influences and orchestrates critical activities within the organization. Establishes effective objectives, priorities and implementation plans. Demonstrates confidence.

Strategic

Considers the overall needs of the department when determining a course of action. Demonstrates the to analyze, synthesize and manage information into solutions.

Problem Solver

Envisions processes and methods to consistently achieve goals. Determines resources and structures most likely to deliver desired results.

Interpersonal Communication and Teamwork

Listens well and is open to others’ perspectives. Develops strong working relationships and values them as critical to effective work.

SUPERVISION EXERCISED

Yes – Directly supervises managers and indirectly supervises drivers, call center staff.

Position Requirements

• Bachelor’s Degree in business or related field and five years management experience in business and/or logistics
• Critical thinker with demonstrated ability to analyze complex business situations including ability to analyze reports and develop action plans to increase efficiencies
• Demonstrated ability to work with a wide range of individuals of varying abilities from diverse racial, ethnic, developmental, and economic backgrounds
• Experience managing a team of ten or more employees
• Demonstrated knowledge of business development
• Demonstrated knowledge of basic marketing concepts
• Proficient in Microsoft Office Suite
• Ability to read financial statements and understanding of basic accounting practices
• Demonstrated knowledge of digital marketing strategies is a plus
• Experience with budgeting and forecasting is a plus

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit and/or stand for up to 8 hour periods of time. Ability to stand, walk, reach, bend and kneel.
• Ability to lift 20 pounds frequently and 50 pounds occasionally.
• Ability to look at a computer monitor, utilize a keyboard and mouse or equivalent equipment for up to 8 hours per day

TRAVEL

Regular travel within the 9 county metro area. Occasional travel throughout MN and out-of-state travel.