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- The Job
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Highly motivated to hire for multiple positions. Apply today for consideration!
San Bernardino County is recruiting for Applications Specialists who help end-users to be more effective using departmental applications and computing tools by having strong business applications skills, technical expertise, and general knowledge of the department’s business areas and information technology practices and methods.Incumbents may assist departmental Systems Analysts with the development and administration of business application requirements, security access authorizations, and other systems controls; gather and document application requirements and test data; and produce reports and queries.For more detailed information, view the Applications Specialist job description.The eligible list created from this recruitment will be used to fill vacancies throughout the County as they occur.
EXCELLENT BENEFITS!San Bernardino County offers competitive benefits! Click the image below to learn more!CONDITIONS OF EMPLOYMENTPre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment.
Availability: Some positions may require availability for night and swing shifts, weekends, and on-call, including holidays as needed.*The eligible list may also be used to fill vacancies with the County Special Districts, Fire Department and CONFIRE JPA. The County Fire District and Special Districts are separate entities from San Bernardino County, and as such, compensation and benefits for their positions are set forth in a different compensation plan. The salary for County Fire and Special Districts Applications Specialist is $62,504.00 – $88,379.20 annually. Click here for a summary of benefits for each department. - Minimum Requirements
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Candidates must qualify under ONE of the following options:OPTION 1: Two (2) years of experience supporting business applications (i.e., troubleshoot; assist and instruct end-users in effective use; resolve problems) and utilizing advanced features Microsoft Office Suite which includes: Word, Excel, PowerPoint, and Outlook. Experience must include supporting Apple iOS and/or Windows 10.OPTION 2: Experience serving as a PSE, WEX, or Intern for a San Bernardino County department, performing related duties AND a conferred Bachelor’s Degree in computer science, information technology, data processing, computer systems analysis or closely related field.Substitutions for Option 1: Candidates may substitute up to one year of experience with thirty (30) semester (45 quarter) units of completed college coursework in computer science, information technology, data processing, computer systems analysis, or closely related field OR a completed Microsoft Certified Professional (MCP), Microsoft Office Specialist credential or certificate, or Microsoft Solutions certificate.Candidates are required to list coursework and/or attach copies of certificate(s) on their application. Applications will be disqualified if candidates fail to provide a list of coursework or a legible copy of the certificate(s).
- Desired Qualifications
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The ideal candidate for the Probation Department will possess:
- Minimum SQL Query Writing Skills.
- Demonstrate ability to work closely with Business Partner(s) in support of application development, database upgrades, modifications and enhanced reporting.
- Work with Business Partner when implementing new applications, changes to existing applications and training for those affected by changes.
- Demonstrate a sound grasp of the Business System Life Cycle process.
- Experience/Ability in writing technical references/manuals and/or any project specific documentation.
- Knowledge of using SSRS a plus.
The ideal candidate for Real Estate Services Department will possess:
- Minimum AutoCAD drafting skills to include basic polylines, text boxes, dimensioning.
- Basic understanding of WordPress and maintenance of websites, creating pages, inserting pictures, blocks, updating organizational charts
- Understand utilization of Archibus database to manage and maintain data and perform reporting in support of Real Estate Services to include countywide space occupancy for 12+ million square feet and 1400+ buildings, countywide expense and revenue leases, Facilities Operations that includes on demand work requests, parts and labor, etc.
- Demonstrate ability to work closely with Business Partner in support of application development, database upgrades, modifications and enhanced reporting.
- Work with Business Partner when implementing new modules, or changes to existing modules and training for those affected by changes.
- Selection Process
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Application Procedure: Please complete and submit the online employment application and supplemental questionnaire by 5:00PM, Friday, May 12, 2023.There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes will not be reviewed for the evaluation. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements as it will be used to competitively evaluate your qualifications.To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.
If you require technical assistance, please click HERE to review the Government Jobs online application guide, or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.
All communications regarding the remainder of the selection process will be via email. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment.EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.
ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.
Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran’s Preference points.
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Administrative Services Unit
The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
For a summary of benefits, please click here.
Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/.
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PLEASE READ THE BELOW STATEMENT
Instructions: The information provided on your application and in your responses to the following Supplemental Questionnaire will be used to determine if you meet the minimum requirements for this position, as well as in a competitive evaluation of qualifications. It is in your best interest to be as thorough as possible in your responses.Applicants will not be able to update their application materials or answers to the questionnaire once the application has been submitted.
Note: Experience listed on this questionnaire must also be listed and fully detailed in the work experience section of your application.
- I have read and understand the above statement.
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Education/Coursework: Indicate the highest level of education completed in computer science, information technology, data processing, or computer systems analysis.- Bachelor’s degree or higher in computer science, information technology, data processing, or computer systems analysis, or related field.
- Bachelor’s degree or higher in unrelated field.
- Associate’s degree in computer science, information technology, data processing, or computer systems analysis, or related field.
- Associate’s degree in unrelated field.
- Thirty (30) semester (45 quarter) units
- Less than thirty (30) semester (45 quarter) units
- No education
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Coursework: Applicants who have NOT obtained a bachelor’s degree in a qualifying field MUST provide a list of completed college coursework in computer science, information technology, data processing, or computer systems analysis. Include the following: course number, course title, school, and number of units earned (indicate if semester or quarter).(e.g. MATH 529 – Advanced Geometry, CSUSB- 4 quarter units)
If you have completed a degree in Computer Science or other closely related field, indicate degree completed (e.g., B.S., M.S., etc.), major field, and school. You do not need to list coursework.
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Certificates: Indicate related certificates completed.Note: If you are qualifying under Option 3, your application will be disqualified if you fail to attach a legible copy of the required certificate(s) to this application.
- Microsoft Certified Professional
- Microsoft Office Specialist credential or certificate
- Microsoft Solutions certificate
- Security +
- None of the above
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PSE, WEX, or Intern Qualification: Indicate the answer which best describes your qualification.- I am a current PSE, WEX, or Intern with at least six (6) months of experience performing duties related to this job. I also possess a conferred Bachelor’s Degree.
- N/A. I am qualifying for this position under a different option.
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If you are a PSE, WEX, or Intern applying for this position, please indicate your dates of employment (MM/YYYY-MM/YYYY). Include the name and contact information of your supervisor.07
Experience: Indicate areas where you possess two years or more of experience. Experience must be clearly detailed in the work experience section of the application.- Mobile Data Computers (MDCs)
- Digital media files (audio, video and still images)
- Vendor accounts (cellular, telephone, or radio services)
- Writing queries
- Microsoft SQL Server reporting services
- Purchasing hardware/software and software license renewals
- Tracking hardware and software licensing
- Supporting enterprise systems/applications
- Creating and running reports for asset tracking
- Cyber threat analysis
- Help desk support
- Risk analysis
- Provision and track mobile devices
- None of the above
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Application Support Experience: Indicate the amount of experience you possess. Experience must be clearly detailed in the work experience section of the application.- 6 months of experience with routine problems and end-user support
- 1 year of experience with routine problems and limited end-user support
- 2 years of experience with routine problems and limited end-user support
- 2 years of experience supporting complex applications and moderate end-user and hardware support
- 2 years of experience supporting highly complex applications and administrator level support including trouble shooting, assisting and training
- 3+ years of experience supporting highly complex applications and administrator level support including trouble shooting, assisting and training
- I do not possess this type of experience.
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Support Experience: Indicate your experience using/supporting the following for two years or more. Experience must be clearly detailed in the work experience section of the application.- Apple iOS
- Ceating Autotext
- Microsoft 365
- MS Excel
- Pivot Tables
- MS PowerPoint
- Creating presentations for publication
- MS Word
- Writing technical references/manuals
- MS Outlook
- MS Project
- MS Access
- MS FrontPage
- MS Visual Studio
- MS Teams
- Adobe Photoshop/Illustrator/Acrobat
- Content Management System (CMS)
- CSS
- HTML
- .NET
- SQL
- SSRS
- Imaging Systems
- Power Shell and/or Python
- SharePoint
- Active Directory
- None of the above
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Software Applications: Indicate your experience with any of the following. Experience must be clearly detailed in the work experience section of the application.- Testing
- Documenting
- Implementing
- Developing and writing end user application documentation
- Training end users
- None of the above
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Department Applications: Indicate the department applications you have supported for at least twelve (12) months. Experience must be clearly detailed in the work experience section of the application.- EMACS
- PeopleSoft
- NEOGOV
- Other applicant tracking system
- Cognos
- Other intelligence management software
- Qualitrics
- Other survey tools or experience management software
- C-IV CMS
- FASTER
- PENSION GOLD
- PROLAW DMS
- DIMSNET
- WINEDS
- Kronos
- Avatar
- EPIC
- Incedo
- SolarWinds
- Office Space
- ServiceNow
- Caseload Explorer
- CWS/CMS
- ARCHIBUS
- CAD
- JIMS Net
- PIMS
- Tyler Eagle Recorder
- ARCGIS
- Secure Electronic Recording System
- AES – Mass Appraisal System
- CA View
- TechCare
- Other
- None of the above
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For each application you indicated experience in, describe the duties you performed in support of the application. Include months of experience.If none, indicate “N/A.”
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Describe your experience performing SQL script writing; Sequel Server Reporting Services (SSRS); and occasional participation in website development and maintenance.If none, indicate “N/A”.
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Describe your experience supporting both Apple iOS and Microsoft 365. Include how many devices were supported and general duties.If none, indicate “N/A”.
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Sharepoint Experience: Describe your experience utilizing Sharepoint for software licensing recording and history.If none, indicate “N/A”.
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Inventory Tracking Software: Describe your experience using electronic inventory tracking software and reporting tools to track software licensing and hardware inventory. Be sure to include the name of the employer where the experience was gained and the type of inventory tracking software utilized.If none, indicate “N/A”.
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CWS/CMS Experience: Describe your experience working with CWS/CMS. Be sure to include where the experience was gained and the type of experience you possess (e.g. user base, training, etc.)If none, indicate “N/A”.
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Department Specific Experience: Describe your experience providing application support for an enterprise wide system in a law enforcement environment.If none, indicate N/A. Candidates who do not possess department-specific experience will not necessarily be precluded from consideration.
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Applicant Acknowledgement – Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email.Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).
- I acknowledge that I have read, understood, and agree to the above.
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**ATTENTION GMAIL USERS**
We have become aware of an increase in Gmail’s spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.
For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to download the PDF file. Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.
Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your www.governmentjobs.com (Neogov) account inbox. All notifications will appear there.
- I understand
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Applicant Acknowledgement – Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
- I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.
* Required Question