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Job Description
A healthcare client is looking for an HR Service Center Representative
Location: Alameda, CA 94502
Position: HR Service Center Representative
Pay Rate: $27.05/hr
Duration: 12 months
Expected Shift: 9:0-5:30 M-F
Onsite (Onsite, but possibility of working from home)
Job Responsibilities:
Under limited supervision, processes moderate to complex Human Resources transactions related to employee changes and new hire information within a single area of specialty in one of the following Human Resources programs: pay, benefits including retirement, leaves of absences, disability, and worker’s compensation.
Acts as a resource to Human Resources Representatives and other service center team members.
Job Qualifications:
3-5 years of Hr related experience.
Strong customer orientation. Ability to process transactions w/in 95% accuracy rate as measured by internal quality assurance performance measures.
Demonstrated ability to type at least 45 words or keystrokes per minute while interacting with customers on the telephone.
Demonstrated experience navigating Windows-based Human Resources information systems required.
Ability to effectively interact with all levels within an organization required.
Attention to detail, accuracy and quality required.
Excellent interpersonal, verbal, and written communication skills with a customer service focus required.
Ability to identify root cause and conduct analysis required.
Ability to work independently under limited supervision as prescribed by established HR Service Center guidelines and procedures.
Ability to adopt new work procedures as needed and actively participate in training and quality assurance initiatives. Must adhere to KP confidentiality rules, requirements & guidelines.
Must be able to work in a Labor / Management Partnership environment.
High School Diploma. Bachelors – preferred.
Preferred Qualifications:
Experience with PeopleSoft 8.8 preferred.
Proficiency in Lotus Notes or MS Outlook, Microsoft Word, Excel, and PowerPoint preferred.
At a minimum, a 7-year background check, education verification, employment verification, and drug screen will be conducted upon hire. Your suitability for employment is contingent upon successfully passing these required pre-employment screenings.
Our client is one of the largest non-profit health plans founded in 1945 which offers comprehensive, affordable health coverage plans for individual & family, Medicare, employers, and large group.
This particular client is requiring that all new hires show proof of vaccination. However, accommodations may be made for those with disabilities or religious reasons who cannot obtain a vaccine.
Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Don’t miss out on this amazing opportunity! If you feel your experience is a match for this position please apply today and join our team. We look forward to working with you!
