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Job Description
An aerospace client is seeking an Human Resources Assistant 3 responsible for facilitating a seamless, customer-centric onboarding experience for our new hires. This person will serve as the primary point of contact throughout the Pre-employment investigation process, interacting with pre-hires, hiring managers, and external vendors.
Location: Irving, TX 75063
Position: Human Resources Assistant 3
Pay Rate: $20.68 /hr on W2
Duration: 12 months or longer
Responsibilities:
Engage Pre-hires to facilitate the pre-employment process, provide status, and gather additional information as needed
Partner with Recruiting, Security, and other internal resources to successfully onboard candidates in a timely fashion in compliance with government regulation and company policy
Review applications for completeness, working with Recruiters to gather missing information in preparation for offer generation
Initiate and tracks status of pre-employment investigations (background check and drug screen)
Troubleshoot and resolve issues associated with variety of actions throughout the process
Administer tasks within the applicant tracking and onboarding systems (ServiceNow), ensuring case documentation is accurate and complete
Answer a broad range of questions related to the Pre-employment Investigation process from a variety of internal and external stakeholders through a variety of channels (telephone, email, text)
Maintain accurate and complete documentation of actions utilizing organizational systems and Microsoft Office suite
Participate in continuous improvement of processes and systems to promote efficiency and customer experience
The ideal candidate will:
• Be highly motivated, self-directed and passionate about our people
• Possess effective organization and planning skills
• Be able to manage multiple priorities and function independently with minimal supervision
• Have ability to use judgment to identify and troubleshoot issues
• Possess impeccable attention to detail
• Demonstrate excellent customer service skills with ability to communicate effectively (both verbal and written)
• Be able to thrive within a results-oriented, fast-paced, deadline-driven environment
• The selected candidate must also be able to adhere to an assigned work schedule and work a variety of shifts to support business needs across multiple time zones.
Basic Qualifications:
Bachelor’s degree or a high school diploma and 4 years of related experience
Strong customer service, problem solving, and technology skills
Experience using web-based tools and websites to complete actions or troubleshoot issues
Proficiency with the Microsoft Office suite (Excel, Word, and PowerPoint)
Strong verbal and written communication skills
Effective listening, reading and comprehension skills
Preferred Qualifications:
Knowledge and previous Human Resource experience, specifically as it relates to Onboarding, Staffing, Recruiting, and Pre-Employment Investigations (PEI)
Previous experience interacting with a variety of stakeholders including Pre-hires, Talent Acquisition, Hiring Managers, and HR in a service center environment
Demonstrated excellence in organizational and time management skills
Confident phone presence and exceptional customer service skills
Prior experience using Workday
Experience using telephony systems and case management systems such as ServiceNow
Experience using a texting system such as TextRecruit
Computer literate; current on new technology such as MS 365 and Microsoft Teams
About our Client:
Our client is a world leader and premier innovator in aerospace, with over 100,000 top talent employees providing the most advanced products and technologies in the industry. With numerous awards and recognitions, they offer continuous growth, learning, and development for their employees.
This particular client is requiring that all new hires show proof of vaccination. However, accommodations may be made for those with disabilities or religious reasons who cannot obtain a vaccine.
About APR:
Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Don’t miss out on this amazing opportunity! If you feel your experience is the match for this position, please apply today and join our team. We look forward to working with you!
