ARIS SOLUTIONS Hiring for Junior Network Systems Administrator Job at Springfield, VT Full Time

Are you looking for a career with a company that values personal growth and professional development?

Make a difference every day and join a company that highly values community and the environment!

Our work matters; ARIS Solutions is a non-profit company people want to work for. Our focus has always been on providing high-quality and cost-effective services to our customers and this ongoing commitment will continue to make life easier for thousands of people. You can find work-life balance, training and development opportunities, as well as community outreach.

Our core values: Empowerment, Honesty, Integrity, Respect, and Teaming.

This job will be performed at our main office, located in White River Junction, Vermont, 72 South Main Street.

Main purpose of the Job:
Network Administrator provides day-to-day administration, support, security, enhancement, documentation of the network and troubleshooting of the network, servers, hardware, and underlying communications protocols.

Qualifications and Skills Level:

• B.S. in Computer Science, Information Tech, MIS or equivalent education, training, and experience.
• 3 or more years’ experience in LAN and WAN technologies, including multiple operating systems (Windows/Linux), topologies, and protocols, required
• Advanced knowledge in Microsoft Servers and Active Directory
• Advanced knowledge in Microsoft Azure services; AZ-104 certification preferred but will be provided otherwise
• Knowledge in Perimeter Security devices
• Familiarity with AWS
• Familiarity with VoIP
• Familiarity with PowerShell scripting
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.

Core Duties:
Administer and troubleshoot:
o Windows Operating Systems (Desktop and Server).
o Server Roles (AD DS, DHCP, DNS, DFS, Print Server, File Server).
o Azure services (AD, virtual machines, virtual desktop, virtual network).
o Wi-Fi/Network Connectivity troubleshooting.

• Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
• Assists in maintaining the security of all Network and Systems solutions by performing security and virus prevention and remediation.
• Monitor network performance to determine whether adjustments need to be made, and ascertain where changes will need to be made in the future.
• Assist with the maintenance and administration of a variety of business applications.

Prepare and maintain written documentation for:
o Processes
o Backup policies
o User instructions for:
 all servers and network appliances
 workstations
 network/system applications
 telecommunications applications

• Assists in maintaining an accurate inventory of network related technology assets.
• Updates and maintains the Office 365 and Exchange email environment; consisting of virtual and cloud-based systems.

Customer Service:

• Clearly communicate department actions and deadlines to clients.
• Coordinates with vendors and company personnel to facilitate purchases.
• Manages customer concerns and provide timely feedback during resolution process.
• Performs all tasks with exceptional attention to detail.
• Ensures exceptional customer communication and satisfaction.
• Resolves support tickets assigned to the Network System’s team in a timely fashion, always striving to provide excellent customer service.

Teamwork:

• Cross-trains with other IT staff, to ensure continuous operations.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

ARIS Solutions, Inc. is an equal opportunity employer committed to a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $26.00 – $28.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
ARIS complies with all CDC, OSHA, and Vermont Department of Health Guidelines.

Application Question(s):

• This job is located in White River Junction, Vermont. Will you be able to reliably commute to WRJ, VT?

Education:

• Associate (Required)

Experience:

• Network administration: 2 years (Preferred)

Work Location: Multiple Locations