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The Associated Clinic of Psychology is hiring a full-time Medical Records Associate. This person supports the clinical and administrative processes to ensure that medical records functions are completed accurately and timely in meeting the needs of the practice. This person must have strong customer service skills and promote a philosophy of patient-centered care to meet the needs of a very busy mental healthcare organization.
Responsibilities:
- Scanning of documents to client accounts in EHR
- Sorting and organizing client visit questionnaires
- Process Release of Information requests in accordance with HIPAA, state/federal regulations, and clinic policies
- Review and respond to incoming faxes and emails
- Retrieve paper charts from off-site storage facility (reliable transportation needed for this)
- Review files for upcoming appointments for needed paperwork updates
- Respond to phone calls and emails
Requirements:
- High School education
- 1 year of experience auditing Medical Records (preferred)
- Previous experience working in the medical field (previous medical records experience is preferred)
- Previous computer experience with the ability to learn new applications and work processes
- Strong attention to detail
- Excellent communication and customer service skills
- Excellent prioritization skills, dependable, flexible, and a team player
- Outstanding interpersonal and communication skills
- Ability to multitask, work in a fast-paced environment with high critical thinking skills
- Proven ability to learn job skills and provide patient services
Location:
- This position will be located at our ACP Corporate Office (4240 Park Glen Rd, St. Louis Park, MN 55416)
Schedule:
- Full-time, 40 hours/week, Monday-Friday.
Benefits:
- Health insurance (Medica): Employees have the option of 2 health insurance plans; one with a lower deductible and the other with a higher deductible w/HRA.
- Employer-paid Nice Healthcare
- Dental insurance (Delta Dental)
- Paid Time Off and Paid Holidays (approximately 15 days of PTO and 6.5 Paid Holidays per year). PTO is accrued at each payroll cycle and is carried over to the next year.
- 401K Retirement: ACP automatically contributes regardless of employee contribution
- Plan 529 (college tuition savings plan)
- Employer-paid Life Insurance (Mutual of Omaha)
- Short Term Disability, Long Term Disability, and additional Life Insurance (Mutual of Omaha)
- Access to an Employee Assistance Program, 24-hour nurse line, Health Rewards, and Savings Program, and fitness facility discount.
ACP is an AA/EOE employer
CLN123
