Associates in Oral and Maxillofacial Surgery Hiring for Senior Manager of Operations Job at Austin, TX Full Time

The Senior Manager of Operations is responsible for providing leadership, staff development, and management of key services within strategic scheduling department for the practice. Serves as an advocate for USOSM facilitating positive relationships between USOSM and the Partnering Practices. This role supports multiple locations/practices and provides appropriate support to partner Doctors in the execution of the practice’s mission to provide quality patient care and strategic scheduling. Reporting on vital areas for improvement for efficiencies and increasing revenue.

Essential Job Duties

20%

Supervises non-clinical staff through ensuring staff coverage, training new and existing employees in policies, processes and procedures. Reviews and approves non-clinical time and attendance. Leads staff meetings. Mentors staff to achieve excellent performance and evaluates and counsels’ staff as necessary. Assists in all functions of hiring, performance reviews, corrective actions, and terminations with supervision.

20%

Monitor production and overtime within territory to assist in achieving the bonus plan set in place. Report to Strategic Scheduling Director of Operations where improvement is needed to meet the metrics to achieve bonus.

15%

Participate in meetings with the Strategic Scheduling Director of Operations to strategize and develop systems for increasing efficiency throughout the scheduling department and practices.

15%

Oversees and maintains all supplies, and equipment. Verifies all scheduling areas are fully functioning and contain proper equipment and orders supplies as needed.

15%

Organizes and coordinates the doctors’ schedules to increase production.

10%

Assists the Regional Directors and Operations managers on managing non-Clinical staff for Practices and is available to support and provide regular reporting on metrics set for the schedulers.

5%

Enforces HIPAA policies.

Qualifications and Skills

• Communication proficiency including written, verbal and non-verbal.
• Initiative and ability to anticipate next steps.
• Ability to multi-task and ensure time management of projects and priorities.
• Strong organizational and data management skills
• Must have attention to detail, accuracy and ability to work efficiently to contribute to the team’s success.

Education and Experience

• Five to Seven years of management experience within the healthcare industry.
• Must be able to speak, read, and write fluent English.
• Exceptional human relations skills and work with and motivate people of all ages.
• Ability to multi-task with deadlines.
• Ability to maintain professional demeanor at all times.
• Ability to understand a dynamic, changing industry and resolve conflict.
• Compliance with all federal, state, and local regulatory laws and licensing requirements

Work Environment / Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Ability to lift files, open filing cabinets and bend or stand as necessary

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Additional duties may be assigned.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Shift:

• 8 hour shift
• Morning shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Austin, TX 78758: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Management: 5 years (Preferred)
• Supervising experience: 1 year (Preferred)

Work Location: One location