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Association of Washington Cities (AWC) is recruiting a full time Employee Benefits Specialist for the AWC Employee Benefit Trust (Trust). Our Trust team is a dynamic and fast-paced team, with excellent customer service skills. This position provides advanced support and technical assistance to various members by responding to inquiries from membership and service providers via phone and email. This position has extensive interaction and coordination with carrier representatives, employers, and the billing administrator.
AWC is a vibrant organization supported by 70 employees who are passionate about serving our members through advocacy, education, and services. The Trust team consists of 9 employees who support the Trust mission to provide quality benefit programs and insurance services to Washington cities and towns in an efficient and cost-effective manner through timely information, technical assistance, member education, and advocacy.
The salary range for this position is $49,706 – $77,366. We provide an exceptional benefits package, tuition reimbursement, sabbatical program, vacation and sick leave, paid holidays, and a workplace where you know you are providing valuable services and making a difference. This position is eligible for full telework in the state of Washington.
What you’ll be doing
- Respond to inquiries from members (employers, employees, COBRA, and retirees) regarding eligibility, claims resolution, appeals, and all other benefit related issues and concerns.
- Provide education and guidance to COBRA and Retiree participants, including advising members of the benefits and options available to them.
- Review and audit active and retiree enrollment forms for completeness and adherence to Trust Board-adopted underwriting rules.
- Data entry and maintenance of the on-line enrollment, reporting and billing system.
- Assist with vendor management of on-line billing and eligibility system.
- Foster strong relationships with carrier representatives and vendors surrounding the eligibility and enrollment process, working to timely resolve eligibility discrepancies.
What you bring to the team
- Associate degree in business, healthcare, or related field. Experience may be substituted year-for-year for academic achievement.
- 4 years’ experience in the health care field, including customer service, benefits administration, and work with a multi-employer association or non-profit organization.
- HIPAA privacy training preferred.
- Knowledge of benefits, including deductibles, co-insurance, copays, and prescription formularies.
- Knowledge of state and federal regulations regarding health care and benefits.
- Knowledge of human resources and labor relations.
- Proficient in Microsoft M365 and can learn and use a wide variety of proprietary software.
How to apply
Only candidates who reflect the minimum qualifications listed in the job description will be considered. To apply for this position and view the job description, please visit the AWC website.
All new AWC employees must demonstrate they are fully vaccinated against COVID-19 prior to employment, unless granted a reasonable accommodation due to disability or sincerely held religious belief.
Recruitment closes on September 6, 2022, at 5:00 pm.
To request reasonable accommodations in the application process, please contact us.
We subscribe to the principles of an equal opportunity employer and shall recruit, interview, hire, classify, train, promote, demote, discipline, transfer, terminate, and set rates of pay or other compensation on the basis of merit and qualification without regard to race, religion, creed, sexual orientation, color, national origin, physical disability, sex, age, gender identity, or genetics.
Job Type: Full-time
Pay: $49,706.00 – $77,366.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
Education:
Experience:
- Benefits administration: 4 years (Preferred)
Work Location: Remote
