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Job Description
The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
Primary Duties and Responsibilities:
Assists in resolving employee issues by communicating policy, responding to inquiries, providing services to management, investigating issues, gathering data and preparing reports that enable management to make informed decisions that are in compliance legally and with Club policies and guidelines.
Responsible for conducting exit interviews. Individual will also be responsible for compiling information for and responding to inquiries from local, state and federal agencies and responding to basic unemployment claims.
Acts as first point of contact for receiving incoming employee relations calls. Evaluates the scope of issues. Seeks advice from Sr. Employee Relations Specialist, and Manager, Employee Relations as needed.
Administers various human resources plans and procedures for employees. Assists in developing and implementing human resources policies and procedures. Prepares related communications and correspondence.
Researches, gathers documentation, and analyzes data to assist management and corporate counsel in investigating, answering and settling legal claims.
Preferred Qualifications:
Knowledge of ACG personnel policies and procedures
Knowledge of State and Federal employment laws and regulations
Work Environment
Works in a temperature controlled office environment
Qualifications
Required Qualifications:
Education:
Bachelor’s degree or equivalent experience in Human Resource management or equivalent
Experience:
HR experience
Developing, interpreting, and administering personnel policies and procedures
Employee counseling, coaching, or evaluating
Knowledge and Skills:
Standard concepts, practices and procedures within the employee relations field including ADA, FLSA, EEO, FMLA
Excellent communication skills and a demonstrated ability to successfully work within a team environment and maintain good working relationships are required
Total Compensation Overview:
otal Compensation Overview:
Employee Relations Specialist will earn a competitive salary of $55,000 to $90,000 annually with annual bonus potential based on performance.
Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:
401k Match
Medical
Dental
Vision
PTO
Paid Holidays
Tuition Reimbursement
Important Note: The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
