BASYS Processing Hiring For Software Account Manager at Lenexa, KS, United States Full Time

Job Description

Summary
Maintain a positive work atmosphere by behaving and communicating in a manner consistent with the mission, vision and values of the organization. Develop new business by contacting software companies via phone. Maintain a positive work atmosphere by behaving and communicating in a manner so that you get along with customers, clients, co-workers, and supervisors while promoting a friendly and team-oriented work environment.
Duties & Responsibilities

Essential Functions

• Determine decision maker and points of contact within software company. Determine merchant card services needs and prepare proposals to sell services that address these needs.
• Contact prospective merchants through cold calling efforts to present information and explain available services via phone.
• Turn in all reporting (daily, weekly, and monthly) on time.
• Develop prospects from current commercial customers, referral leads, or sales or trade meetings.
• Evaluate costs and revenue of agreements to determine continued profitability.
• Travel occasionally to represent BASYS at trade shows.

Additional Responsibilities

• Build and maintain positive relationships. Only make promises our Operations team and products can keep.
• Assess Risk. Research, monitor, and advise management of client risk and/or issues, facts and opinions when opening an account. No half-truths are allowed. If there is any indication that an account that you are aware of could be a risk to the company financially for fraud, chargeback or other reasons, you are responsible for letting Management know.
• Make every attempt to save partnerships and merchants that have communicated dissatisfaction or are changing for any reason.
• Assist with marketing efforts when needed, such as mailings to prospects.

Requirements

• Excellent verbal and written communication skills in English and Spanish
• Prior Sales Experience
• Solid computer, grammar and multi-tasking skills
• Ability to work comfortably in a fast-paced, high-volume call center environment

Education & Experience

• Bachelor’s degree in business administration, or other related fields is preferred
• A minimum of 3 years’ experience selling, opening new accounts and relationship management
• Proficiency in Microsoft Office Suite, CRM

BASYS provides direct credit and debit card processing solutions for businesses across the country. We treat our team, clients, and vendors like people, not numbers. BASYS is proud to maintain a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer oriented business model sets us apart.
BASYS is an equal opportunity employer
WORK ENVIRONMENT

• Indoor
• Fast paced, hard-working environment
• Monday through Friday, day shift