Bell Hiring For Customer Account Manager at Sioux Falls, SD, United States Full Time

Job Description

Bell Incorporated has been in operation since 1920. Since then, we have become one of the largest independent carton companies in North America. Bell Incorporated supplies its customers with food packaging, consumer products and mailers. We value our employees and pride ourselves on being a premier employer in the Sioux Falls area.Customer Account Manager Duties and Responsibilities:

• Strive to build, maintain, and create long-term relationships with customers by delivering exceptional customer service on a day-to-day basis
• Collaborate with Sales, Customer Services Manager and the New Business Integration Manager to onboard new business initiatives and develop existing customer relationships
• Respond to customer correspondence, both verbal and written in a timely manner
• Preparation and participation of quarterly and annual business reviews
• Forecast and track key account metrics
• Monitor and analyze customer’s product usage to manage inventory levels
• Initiate Corrective Action Requests and internal coordination of analysis and documentation to ensure timely response to customer concerns
• Work on special projects, proposals and reports as assigned
• Manage, prepare, and assist with development of customer reporting
• Process customer orders, production orders, releases and maintain customer files
• Prepare and provide Acknowledgements
• Provide support, as needed for Sales Account Executives and Customer Services Manager
• Participation in training of new employees to improve understanding of Sales/Customer Account Manager role in organization
• Cross-training of team members to ensure department is capable of sustaining business activities during PTO, holidays, emergency leaves, etc.

Job Type: Full-timePay: $33,743.24 – $109,975.50 per yearBenefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location