Bethel Woods Center for the Arts Hiring for Operations & Events Manager Job at Bethel, NY Full Time

Do you love music? How about the arts and history? Located at the National Register historic site of the original 1969 Woodstock Festival, Bethel Woods Center for the Arts offers world-class concerts, festivals, and creative programs. Situated on over 900 acres of land in Sullivan County at a destination that attracts over 250,000 visitors per year, Bethel Woods is a premier employer in New York’s Hudson Valley/Catskills region – just 90 minutes from New York City. The cultural center includes a 16,000 capacity outdoor amphitheater; an award-winning Museum which interprets the legacy of the iconic site and the transformative decade of the 1960s; a Conservatory that houses our growing community and education programming; and several other spaces used for our festivals and holiday programming. Bethel Woods is a 501(c)3 nonprofit cultural organization whose mission is to inspire, educate, and empower individuals through the arts.

Overview

The Operations & Events Manager position oversees the operations and management for Bethel Woods internal festivals, events and rentals, as well as executes administrative responsibilities for the department. The Operations & Events Manager helps to coordinate memorable events that meet the intended goals and expectations both creatively and consistently. The ability to multitask and prioritize is essential, as this role involves overseeing facilities as well as details such as decor, F&B, entertainment, transportation, ticketing, special guests, equipment, promotional material etc. This position is forward-facing to both customers and guests.

· Develop annual business plans, budgets and proposals for internal festivals, grow audiences, and continue to cement the positive guest experience for attendees. Responsible for proposing and creating external fee proposals, pricing, etc.

· Manage all aspects of internal festival operations, development, execution, planning and logistics.

· Manage the execution of various events and coordination with internal stakeholders, including overall operations and logistics, scheduling of department and event staff, expense tracking, event reporting, etc.

· This position is responsible for partner and vendor recruitment, retention and management, outreach to expand our network and build awareness and interest in our property.

· Manage administrative tasks for the department, including but not limited to, expense reports, ordering and inventory, office upkeep, etc.

· Develop community partnerships and represent BWCA at appropriate events.

· Evaluate and report on key metrics following each event and make recommendations for improvement and growth

· Provide on-site execution at BWCA events. Coordinate events that involve operational staff as needed.

· Keep abreast of regional activity, maintain database of comparable venue policies and bookings.

· Manage correspondence, applications, acceptance paperwork and festival related information.

· Process paperwork, agreements, tax certificates, documentation, insurance and payments, etc.

· Collaborate with corporate partnerships to develop sponsorship opportunities and activations across entire BWCA site.

· Consult with the Marketing Department regarding the implementation and reconciliation of the marketing plan for festivals and events where applicable.

· Maintain and report on financial and attendance records, vendor database, etc.

· Evaluate and report on key metrics following each festival and event and make recommendations for improvement and growth.

· Assist with BWCA annual permitting requirements.

· Oversee operational event surveys. Review guest feedback information and assist in identifying areas of concern. Participate in recommendations for change or adjustments in procedures to allow for maximum service delivery.

· Serve as House Manager for the Event Gallery concerts (scheduling and deploying volunteers; coordinate with Spectra for F&B; make notifications as necessary).

· Interface with guests and outside parties in a professional, courteous manner.

· Any additional duties as assigned.

Requirements

· Excellent communication skills, both written and verbal

· Creative thinker with pro-active problem solving skills

· Attention to detail, high energy and positive attitude

· Ability to work independently and as part of a team

Position requires a flexible schedule and the ability to work evenings and weekends as events require.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Work Location: One location