Hiring Range: $24.75-$29.09. The maximum pay for this position is $33.42.
The Child Support Specialist I provides child support services to participant families including services such as intake of applications and referrals, locates custodial and/or non-custodial parents, the establishment of paternity, financial and medical support orders, and enforcement of such.
The Child Support Specialist I assists customers in person, on the phone, and by e-mail through the application process of establishing and/or enforcing a Child Support Order. This position ensures access to the Child Support program through the understanding of the program by applying basic knowledge of program rules, regulations and practices, and policies and procedures, to properly and effectively establish and enforce orders.
The Specialist I is responsible for clearly and effectively communicating program rules and procedures and connecting customers to community resources as appropriate while providing an exceptional level of customer service and professional communication, both verbally and in writing. The ideal candidate applies excellent critical thinking and problem-solving skills to assist customers in understanding the child support program.
Schedule: M-F, 8am to 5pm
*Applicants are encouraged to apply by, Tuesday, January 30th, however, the position will remain posted until filled.
Essential Functions:
Intake Functions 10%
Locate Functions 10%
Establish, Enforce and Modify Paternity, Financial and Medical Support Orders 55%
Collections 10%
Provide Customer Service 10%
Education and Training 5%
Demonstrates ownership of county, agency and departmental mission, vision, values and procedures
Qualifications
Education, Experience, Licensure, Certification, or Registration:
Knowledge, Skills and Abilities:
Culture & Benefits
Working in local government is one of the best career paths in the mountains. ‘Your Career will Soar with Eagle County’. Get started with us today!
Diversity, Equity, and Inclusion
The County is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We strive for a healthy and prosperous community that promotes all people having equitable access and opportunity. This starts with our internal practices and work. All employees of the County have a responsibility to treat others with dignity and respect at all times. All employees are expected to exhibit conduct that reflects inclusion during work, at work functions on or off the work site, and at all other County-sponsored and participative events
Great benefits! See the details
Eagle County is proud to be an Equal Opportunity Employer. Working in a diverse, respectful and inclusive environment is essential for our employees to be successful in serving our community. We do not discriminate with regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, genetics, national origin, disability, veteran status or any other legally protected status. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.
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