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Position Information
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A Booking Representative I performs clerical and public contact work in rendering a variety of services to the general public and to tenants renting facilities under the jurisdiction of the Department of Enterprise Services; responsible for independently booking routine events and performances; and performs other related duties as required.
Current Vacancy Information:
There are two (2) vacancies with the Department of Enterprise Services, Customer Services Division, Reservations and Sales Section. Under general supervision, the Booking Representative I works with assigned and prospective tenants to book events and performances and encourage the rental of the Neal S. Blaisdell Center and Waikiki Shell facilities.Special Working Conditions: Ability to sit and work at a desk for long periods of time. Ability to walk and climb through the facilities in order to conduct tenant site inspections.
If you qualify for the position, your name will be placed on an eligible list for further consideration. This list may be used to fill current and future vacancies in this department.
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Additional Job Information
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Applications must be submitted online by March 2, 2024, 11:59 p.m., Hawaii Standard Time (HST) in order to be accepted.Some notifications will be sent via e-mail. You are responsible for monitoring instructions and correspondence from this office by checking your e-mail account in a timely manner. To ensure proper delivery, please make sure you:
– use a valid e-mail account;
– verify your e-mail address is entered correctly on your GovernmentJobs account;
– are subscribed to e-mail notices;
– check your spam folders; and
– add [email protected] and [email protected] to your contact list.Notifications may also be sent via text message if opted into the service. Data and text messaging fees apply.
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Minimum Qualification Requirements
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At the time of application, you must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment.
EDUCATION REQUIREMENT:
Equivalent to graduation from high school. Responsible work experience which demonstrated the ability to perform the essential functions of the job may be substituted for education.EXPERIENCE REQUIREMENT:
Three (3) years of clerical experience, one (1) of which shall have involved public contact work pertaining to the booking, reservation or rental of facilities.LICENSE REQUIREMENT:
Possession of an appropriate valid driver’s license (Type 3/automobile), prior to appointment. -
Examination Process
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EDUCATION AND EXPERIENCE EVALUATION: In addition to meeting the above minimum qualifications, your application will be further evaluated. Your score will be based on the quality and quantity of your education, experience and/or other related job requirements and competencies applicable to the position. Failure to provide sufficient information may result in your application being rejected or your receiving a lower score.
EXAMINATION WEIGHT:
Education and Experience Evaluation…………………………………………100%
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What are the benefits of being a City Employee?
— Vacation: Employees may earn up to 21 days per year.
— Sick Leave: Employees may earn up to 21 days per year.
— Holidays: 13 days a year; 14 days during election years.
— Training and Development: Computer, career, and personal enhancement courses are offered; curriculum designed for employee, supervisory, and management development.
— Medical, Dental, Prescription Drug, and Vision Care: Various health insurance plans are available. Premiums are subsidized by the City and deductible from pre-tax income for participants of the Premium Conversion Plan (PCP).
— Group Life Insurance: No cost for eligible employees.
— Deferred Compensation Plan: Invest in your future…choose to defer part of your pre-tax income for retirement.
— Retirement Plan: The Employees’ Retirement System (ERS) of the State of Hawaii administers retirement benefits for State and County employees. Employee contribution required.
— Commuter Choice Pre-Tax Benefits: Employees may designate certain transportation expenses (TheBus, LOTMA, Vanpool Hawaii, etc.) as a pre-tax item
— Parking: Some job locations offer parking on-site; others may have access to parking at low monthly rates.
— Direct Deposit: Direct deposit of paychecks to a designated financial institution is available.
— Employee Assistance Program (EAP): Confidential, professional counseling and resource referral.
— Public Service Loan Forgiveness (PSLF) Program: A federal program forgiving the balance of federal student loans for individuals working in public service. For program requirements and additional information, please visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
To view additional information, please visit our Benefits of City Employment page.
* All benefits as stated above, are subject to eligibility requirements and to legislative and/or negotiated changes. Individuals are responsible for any related fees or charges that may apply.
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When applying for this position, please thoroughly complete the Education, Work Experience, and Supplemental Question sections of your application. The information provided in these sections, particularly the job-specific Supplemental Questions, will be used to determine whether you meet the qualification requirements for the job and your final score. Failure to provide detailed and complete information may result in your application being rejected or you receiving a lower score. If you have no experience in a particular area, indicate “none.” Please do not submit resumes in place of completing any of these sections.- I certify that I have read and understand the above statements.
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EXPERIENCE REQUIREMENT: Applicants must have three (3) years of clerical experience, ONE of which shall have involved public contact work pertaining to the booking, reservation or rental of facilities.Do you meet this experience requirement?
- Yes
- No
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Describe your clerical work experience.Indicate which position(s) listed in the Work Experience section of your application where you had such experience and provide specific examples of your clerical duties and responsibilities.
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Describe in detail your public contact work experience, particularly any duties and responsibilities pertaining to the booking, reservation or rental of facilities.- Indicate which position(s) from the Work Experience section of your application where you had experience;
- Provide examples of your public contact work;
- Explain if your public contact work was done in person or over the telephone;
- Explain the type(s) of facility you booked, reserved, or rented and the type(s) of event the facility was used for; and;
- Any other duties you performed in relation to the booking, reservation or rental of the facility.
* Required Question
