Border States Electric Hiring For Account Manager at Lincoln, NE, United States Full Time

Job Description

Looking for a career not just a job?How about a career with an employee-owned company in a dynamic industry? Electrical distribution is rapidly changing, and our employee-owners are empowered to meet these evolving challenges and opportunities by being decisive and innovative. We act like owners, solving problems and taking care of customers because we have a stake in the game.Employee Stock Ownership Plan (ESOP)We take pride in the work we do each day. We know we’re part of something bigger than ourselves — when our customers are successful, we are successful. In return, we share in the growth and prosperity of our company, including company-contributed ESOP contributions, determined by the company’s profits for the year (unlike 401(k) plans where employees contribute their own money). The company-paid retirement, profit-sharing bonuses and our strong stock growth give you an opportunity to amass significant personal wealth.JOB SUMMARYSupports the functions of the Sales & Marketing Departments within BSE in managing assigned customer account relationships and focuses on opportunity prospects and accounts. Promotes Border States Electric’s products, services and capabilities to maximize customer sales potential. Regularly calls on assigned accounts, develops new accounts, inputs cost savings documentation, coordinates sales strategies with preferred vendors, actively manages and directs company sales and support resources, and provides input to the pricing and purchasing departments on competitive issues related to price, margin strategy product evaluations, electrical code requirements, inventory requirements and other related sales, marketing and service functions.RESPONSIBILITIESEssential Functions Meets or exceeds the sales goals which are established. Penetrates and grows current and prospect medium opportunity accounts by identifying new capabilities and cross-sell opportunities. Meets and exceeds daily outreach expectations through a consistent process in a structured account planning environment. Identifies targeted opportunities that align to active promotions and new / increased capabilities. Prospects, validates, and converts new opportunity prospects by identifying and targeting appropriate influencers and positioning company appropriately vs. competition. Understands customer business objectives & translates into a company differentiated advantage. Translates customer business objectives into a company differentiated advantage by understanding desired customer business outcomes. Keeps current with company offerings, value advantage, & competitive landscape. Guides high opportunity accounts to Senior Account Manager when appropriate. Ensures quality customer support, through expediting, pricing, follow-up, returns, and other services, as required. Provides customers with timely follow-up on technical inquiries and requests; this may be needed after business hours as well. Inputs TCCM cost savings documentation that is relevant to the assigned customer base. Directs the use of marketing tools, technical specialists, and company capabilities/services in support of a broad spectrum of products and services to facilitate a coordinated sales strategy for each assigned customer. Coordinates sales strategies with preferred vendors to maximize customer sales potential. Actively manages and directs company sales and support resources to maximize the sales and profit potential in support of all products, markets and specialist team opportunities for BSE. Participates in and advises sales management on the implementation and success of marketing plans and strategies. Provides input to other sales and marketing staff on customer needs and concerns regarding pricing, products, customer service and support, competition, procedures and market / customer potential. Provides strategic input to the pricing and purchasing departments on competitive issues related to price / margin strategy, product evaluations, electrical code requirements, inventory requirements, and other related sales, marketing and service functions.Non-essential Functions Advises CFS staff on changes in customer credit worthiness. Advises CFS in any changes in customer management or ownership. Penetrates and grows rest of market opportunity as needed. May develop quotations for customers within the company profit objectives and guidelines. Leads and attends sales and product meetings and technical training programs, as required. Attends and assists with sales meetings, trade shows and training programs, as needed. Coordinates with the Customer Financial Services staff to resolve customer billing issues resulting from errors in pricing, shipping, delivery or other credit areas, as needed. Entertains clients as needed.QUALIFICATIONS Four-year business, sales, marketing or trade degree or the equivalent in related work experiences. Two-years of prior distribution, customer service, marketing, quotation or sales experience preferred. Experience with contract negotiation. Experience with presenting in front of a large group. Ability to read, write and speak in English required. Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access, and PowerPoint), Internet, Email and SAP software.COMPETENCIES Consistently provides responsive, quality service to meet and exceed customer expectations. Technical competence in understanding electrical systems. Excellent interpersonal, written and verbal communication skills. Ability to effectively plan and organize. Excellent customer service skills include being competent, accurate, responsive and engaged. Ability to read a one-line diagram (electrical drawings)Job Type: Full-timeBenefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay

Experience:

• Electrical Distribution: 5 years (Preferred)

Work Location: One location