Boston Consulting Group Hiring for Procurement Senior Manager, Operations Job at Atlanta, GA Full Time

WHAT YOU’LL DO

• Lead and oversee customer engagement and service delivery to deliver world class Procurement Operations – [Americas region]
• Develop a team to become a customer focused, high performing service provider across sourcing support, contracts, buying, supplier screening and onboarding services.
• Maintain accurate SLA and KPIs reporting, capacity planning and operational resilience.
• Lead regular business reviews with senior stakeholders to ensure customer alignment, service updates and progress continuous improvement
• Identify and deliver continuous improvement in close collaboration with Procurement, Finance, Accounts Payable, Operational Excellence and Source to Pay teams.
• Support the operation and improvement of processes, systems and tools throughout the end to end process
• Ensure good governance, stewardship and control, aligned to the policy and procedure framework, maintaining supporting records and data/systems management.
• Represent Procurement in internal and external audits, intermediate between auditors and other procurement functions, follow-up audit points until closure.
• Build strong working relationships across multiple disciplines (Sourcing, Finance, Technology, Suppliers & others), fostering relationships & influence across the organization
• Understand business expectations and requirements and act as a communication channel between the centre and the global teams.

YOU’RE GOOD AT

• Driving operational performance aligned to customer requirements and service promises
• Anticipating and aligning the needs of the customer and extended stakeholder group
• Self-motivation and driving change in a global organization with minimum supervision
• Exceptional interpersonal skills
• Interacting with comfort/ease at all levels of the organization, including senior management
• Delivering results in a fast-paced environment, which often requires the ability to:
  • Strong team management and organization management skills
  • Being proactive and working in an often-ambiguous environment
  • Anticipating needs and staying ahead of them
• Organization and simplifying complexity with attention to detail
• Formulating clear and concise executive messages to internal and external audiences

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• Minimum of 12 years in an operations management role, preferably in Procurement or Accounts Payable operations
• Excellent written and verbal customer communication and relationship management skills
• Sound knowledge and experience of Procurement and Source to Pay processes, organization and technologies
• Experience working at all levels of a global organisation and across geographical markets
• Strong attention to detail and operations diligence, able to analyse processes, information and data in detail to identify solutions
• Expertise in program management methodologies, process, and tools, lean/six-sigma/bb, 5s, kaizen certification is a plus
• BA/BS degree – MBA is a plus
• Demonstrated knowledge of relevant IT systems including ERP, Source-to-pay, Contract Management and Service Management tools. (e.g. SAP, Oracle, Coupa, Service Now etc.)
• Good proficiency in Microsoft suite (Word, Excel, and PowerPoint)

YOU’LL WORK WITH

Members of our finance team are responsible for preserving the intellectual capital, assets, and integrity of BCG. We make a decisive impact on the firm’s direction, performance, and risk-management models. Finance jobs include accounting and reporting, planning and analysis, tax and treasury, financial systems, payroll, and executive compensation.

ADDITIONAL INFORMATION

Candidates should be aware that BCG currently maintains a policy requiring all US & Canada based employees to be fully vaccinated against COVID-19. Newly hired employees must be fully vaccinated prior to their employment start date. BCG is an equal opportunity employer and will provide a reasonable accommodation to those unable to be vaccinated for medical or religious reasons where it is not an undue hardship to the company to do so as provided under applicable federal, state, provincial and local law.